Vickie Smallwood Email & Phone Number

Raleigh, Nc, Us

Business Finance - Disbursement Services - Accounts Receivables/Payables

Performs a variety of accounts payable functions such as travel, procurement (verifies and processes Purchase Card uses including documentation of public purpose), requisition processing, purchase order receiving, and vendor contract encumbrance payments based on fiscal policies and procedures. Reports financial information to departments and prepares and reconciles data as needed.Assigned as a fiscal representative to assist with vendor contract management. Utilizes GIZMO contract database.Review, approve, and process payments via an automated financial accounting software program (Advantage) with a high level of accuracy.(A/P) Process payments which include PRC's (Payment Request-Commodity Based), JC's (Journal Corrections), GAX's (General Accounting Expense), CR's (Cash Receipts), GMR's (General Mileage Reimbursements), GTC's (General Trust Client accounts) and ADS (Automated Document Submission) uploads.Keys BPO's (Blanket Purchase Orders) and RQS's (Requisitions) for requesting of materials, supplies, equipment, and other commodity-based items.Petty Cash custodian for WCHS monitoring a $1200 cash account (primarily used - Child Welfare division staff)(A/R) Receives payments for NC Health Choice (NCHC) premiums and Healthcare for Workers with Disabilities (HCWD) fees via walk-in or via mail.Performs journal entries, extensive internal cash deposits, budget reporting, and bimonthly reports.Utilizes other major agency databases such as Official Payments/Client Connect (4-H Summer Camp and ServSafe deposits), EIS, OnBase, FINBIT, InfoAdvantage, and Lotus Notes, Microsoft Office (Word, Excel, PowerPoint, Outlook).Trains HS Disbursement Services, Accounts Receivable and Client Accounting staff on standard operating procedures for officeAssists customers (internal/external) with general agency information.Maintains training for cash collection and cash handling process via Finance Department’s policies and procedures.

Performed a variety of complex accounting tasks to maintain accounts, records, vendor contract management, and monitored and approved paperwork. Researched, prepared and reconciled accounts. Processed payments, journal entries, purchasing, resolved questions and/or researched issues.Monitored WakeBrook Recovery Center (Inpatient services) operating budget of $2,634,265 for fiscal year 2012 and $2,727,684 for fiscal year 2013.Maintained data and supporting records of receipts, expenditures and balances of accounts. Assisted in general accounting duties, customer support for a variety of functions, which included: purchasing, accounts payable, accounts receivable, journal entries and budget reporting. Entered and balanced transactions into automated systems (Advantage and Info Advantage Financial Software). Researched and compiled information on financial transactions, furnishes data on payments and account history. Completed annual budget survey information requests.Prepared and processed invoices, generated verification of payments. Reported financial information to departments, prepared and reconciled data as needed. Verified and processed Purchase Card uses including documentation of public purpose, monthly reconciliation of all cardholder information.Provided information to vendors, researched and resolved problems that may prevent prompt payments. Provided data on payments made or processed. Coordinated with staff to assess current and future budgetary needs and special requests.Maintained office supplies and completed other duties as assigned.

Performed high-level administrative support duties and other support staff functions for the Ready to Learn program. Provided support to program manager and program staff.Provided additional administrative support to the EFNC and CSC (now CC4C) programs.Filed documents, answered phone for general and program inquiries, and ordered program/office supplies.Monitored program budget and records expenditures.Provided secretarial/administrative staff support to committees, commissions, and boards as needed.Scheduled meetings and maintained a calendar of events.Compiled and typed program correspondence. Send, receive and process program mail.Provided a wide variety of information about operations and procedures in the County Government to County officials, employees from other departments, and the general public.Attended meetings and recorded business transactions and resolutions passed as directed.Maintained financial records for program including work performed, services rendered, payments received, and expenditures incurred. Verified and processed Purchase Card usage including documentation of public purpose, monthly reconciliation of all cardholder information.Developed and recommended work procedures and methods.Scheduled appointments, travel arrangements, deliveries, and training and conference rooms.Maintained office and administrative confidentiality.Maintained program websites as web author - Ready to Learn and Parenting Workshops.Maintained monthly and annual statistical reporting from program participants.Utilized major agency databases such as Lotus Notes, Advantage, InfoAdvantage, FSID, DAS, SRS Client Registry, NCIR,and AS400.Utilized MS Office 2007/2010 for daily operations (Word, Publisher, Excel, and PowerPoint).

Performed high-level administrative support duties and other support staff functions for the Partnership for Educational Success and E.C.H.O. programs. Provided support to program manager and program staff.Filed documents, answered phone for general and program inquiries, and ordered program/office supplies. Provided support to program manager, internal staff and external partner agencies.Monitored program budget and recorded expenditures.Provided secretarial/administrative staff support to committees, commissions, and boards as needed.Scheduled meetings and maintained a calendar of events.Compiled and typed program correspondence. Sent, received and processed program mail.Provided a wide variety of information about operations and procedures in the County Government to County officials, employees from other departments Human Services Board, and the general public. Attended meetings and records business transactions and resolutions passed as directed.Maintained financial records for program including work performed, services rendered, payment received, and expenditures incurred. Verified and processed Purchase Card usage including documentation of public purpose, monthly reconciliation of all cardholder information.Developed and recommends work procedures and methods.Scheduled appointments, travel arrangements, deliveries, and training and conference rooms.Maintained office and administrative confidentiality.Maintained monthly and annual statistical reporting from program participants.Utilized major agency databases such as Lotus Notes, OLV, NCIR,and AS400.Utilized MS Office for daily operations (Word, Publisher, and Excel). Briefly supervised 2 clerical/office support staff.

Provided administrative and clerical support for Recruitment Division.Created of weekly Job Opportunities listing (using Word).Developed newspaper and journal advertisements and vacancy announcements.Recorded weekly JOBLINE (automated phone listing system).Updated departmental website (using Lotus Notes) and various list servers.Maintained the interest card database (using Access).Monitored advertising expenditures (using Excel) with $45,000 annual budget.Maintained personnel records (using GENESYS).Provided back-up support for other co-worker duties (using GENESYS).Provided back-up support for department receptionist.

Received and entered new purchase order data into Access, Solomon and Excel databases.Retrieved and updated purchase order information.Made copies of complete and partial purchase orders to be forwarded to accounts payable for payment.Filed completed orders and pulled orders for future research.Pulled open purchase orders to match packing slips of received items.Trained in Oracle (accounting software) for purchasing department.

Performed technical administration duties for the cellular/mobile phone corporation.Researched phone product document files and accessed data.Used Microsoft Excel and Word for spreadsheets, data entry, processing and storing information on company phones. Revised document information.Worked closely with supervisor(s) to maintain phone product information, revisions and starting/completing projects.Used PRIM/PiWin database to search, revise and store documents.

Performed extensive administrative/clerical duties for major retail business.Guest service in garment try-on, answered 7-line switchboard and guest assistance phones and routed call accordingly; handled heavy and extensive public contact (via phone/ in person).Maintained raincheck log boxes, data entry and Target electronic mail.Keyed instock research documents, store pricing programs and oversaw team members in some clerical operations.Filed and prepared incoming and outgoing mail and ordered store supplies.Distributed and cashed team member paychecks, typed for management team and keyed Target Screening Inventory Administration.Typed and sent turndown letters, new team member orientation and paperwork, ECSN completion and employment verification requests.

Assisted in the management of a Christian bookstore business.Performed basic retail duties, prepared and faxed orders for store merchandise and customers.Recorded inventory, sales and accounts receivable; made bank deposits.Planned and implemented management strategies such as suggestive selling and policies, marketing, sales and public relations.Created files, desktop publishing (designed flyers, programs, bulletins) and processing and disk/file management.

Office Of Institutional Effectiveness

Assisted the lead secretary with the preparation and maintenance of confidential institutional documents in the Office of Institutional Effectiveness.Typed, processed and printed correspondence.Collected, organized and distributed mail; filed and retrieved documents.Directed incoming telephone calls to various departments; faxed and copied material.Took messages and sent memorandums.

Bachelor Of Science, Business Administration And Management

Activities and Societies: Pep Club

Certificate In Human Resources Management, Business Administration

Activities and Societies:Attended Wake Technical Community College (online) to obtain a Certificate in Human Resources Management. Program.

H.S. Diploma

Activities and Societies: Junior Varsity Cheerleader, Art, FBLA, French, Computer and various clubs

Certificate In Public Administration, Business Administration

Attended Wake Technical Community College (online) beginning in January 2017 to obtain a Certificate in Public Administration (Business.

Certificate, Public Administration, A

PAD - 151 Introduction to Public Administration 3 CR hours - COMPLETED SPRING 2019