Application Support Engineer
CurrentWorking on BP PIN/PCN systems with responsibilities below:- operation of IT Service Delivery and Service Desk systems SLAs, Allocation of tickets, performancemonitoring- monitor server performance and availability- ensure Windows server availability compliance to Service Level Agreements- address operational systems issues including file and share permissions, user accounts andinstalling applications- apply operating system updates, patches and configuration… Show more Working on BP PIN/PCN systems with responsibilities below:- operation of IT Service Delivery and Service Desk systems SLAs, Allocation of tickets, performancemonitoring- monitor server performance and availability- ensure Windows server availability compliance to Service Level Agreements- address operational systems issues including file and share permissions, user accounts andinstalling applications- apply operating system updates, patches and configuration changes- maintain Anti-virus applications and updates- troubleshoot and diagnose hardware and software issues- support to server deployments- operate with VMWare Hypervisor and ESXi systems- maintain Linux server- manage Database Management Systems (MySQL Server)- manage Citrix, FTP, WSUS, Anti virus repository servers- monitor Java Web Applications/Tomcat/Apache Show less