Ved Prakash Singh

Ved Prakash Singh Email and Phone Number

Customer Service Manager @ Aye Finance Pvt. Ltd | Grievances, Complaint Management @ Aye Finance Pvt. Ltd
Ved Prakash Singh's Location
Gurugram, Haryana, India, India
Ved Prakash Singh's Contact Details

Ved Prakash Singh work email

Ved Prakash Singh personal email

About Ved Prakash Singh

At the heart of my professional journey is a deep-rooted commitment to customer satisfaction, a mission I've carried forward for over a year and a half at Aye Finance Pvt. Ltd. Our team excels in managing RBI complaints, inbound communication, and ensuring prompt response times, always with a focus on quality service.Previously at HDFC ERGO, I honed my expertise in grievance and complaint management, contributing to the organization's customer service excellence. Working alongside my colleagues, we've driven improvements in our Net Promoter Score and established a feedback mechanism that underscores our dedication to the customer's voice.

Ved Prakash Singh's Current Company Details
Aye Finance Pvt. Ltd

Aye Finance Pvt. Ltd

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Customer Service Manager @ Aye Finance Pvt. Ltd | Grievances, Complaint Management
Ved Prakash Singh Work Experience Details
  • Aye Finance Pvt. Ltd
    Customer Service Manager
    Aye Finance Pvt. Ltd Jan 2023 - Present
    Gurugram, Haryana, India
    Looking after RBI complaints, Inbound calls and customer services emailsDriving NPS and feedback mechanismEnsuring responses being sent within TATQuality customer service and efficient approach
  • Hdfc Ergo General Insurance
    Deputy Manager
    Hdfc Ergo General Insurance Nov 2020 - Jan 2023
    Noida Area, India
  • Hdfc Ergo General Insurance
    Assistant Manager
    Hdfc Ergo General Insurance Nov 2019 - Oct 2020
  • Easypolicy Insurance Web Aggregators Pvt. Ltd.
    Operations Manager
    Easypolicy Insurance Web Aggregators Pvt. Ltd. Feb 2019 - Nov 2019
    Noida Area, India
  • Easypolicy
    Assistant Manager
    Easypolicy Aug 2016 - Feb 2019
    Noida Area, India
  • Easypolicy
    Lead-Customer Services & Delight
    Easypolicy Aug 2015 - Jul 2016
    Noida Area, India
  • Easypolicy
    Operations Lead
    Easypolicy Aug 2014 - Jul 2015
    Noida Area, India
  • Easypolicy
    Senior Operations Executive
    Easypolicy Aug 2013 - Jul 2014
    Noida Area, India
  • Easypolicy
    Operations Executive
    Easypolicy Mar 2012 - Jul 2013
    Noida Area, India

Ved Prakash Singh Skills

Customer Satisfaction Software Documentation People Skills Technical Documentation Operational Planning Negotiation Documentation Operations Convincing Skills Retention Strategies Customer Retention Sales Operations Customer Service Customer Acquisition Customer Support Insurance Term Life Insurance Verification Management Bancassurance Mis Cross Selling Team Management Business Development Crm Smo Time Management Bpo Relationship Management Claims Management Reinsurance General Insurance Call Centers Strategy Analysis New Business Development Claim Health Insurance Underwriting Sales Customer Relationship Management

Ved Prakash Singh Education Details

  • Jai Prakash Vishwavidyalaya
    Jai Prakash Vishwavidyalaya
    A- Grade
  • M. G. Inter College,
    M. G. Inter College,
    A-Grade

Frequently Asked Questions about Ved Prakash Singh

What company does Ved Prakash Singh work for?

Ved Prakash Singh works for Aye Finance Pvt. Ltd

What is Ved Prakash Singh's role at the current company?

Ved Prakash Singh's current role is Customer Service Manager @ Aye Finance Pvt. Ltd | Grievances, Complaint Management.

What is Ved Prakash Singh's email address?

Ved Prakash Singh's email address is ve****@****ail.com

What schools did Ved Prakash Singh attend?

Ved Prakash Singh attended Jai Prakash Vishwavidyalaya, M. G. Inter College,.

What are some of Ved Prakash Singh's interests?

Ved Prakash Singh has interest in Social Services, Children, Blogging, Social Cause, Politics, Civil Rights And Social Action, Social Networking, Environment, Education, Twitter.

What skills is Ved Prakash Singh known for?

Ved Prakash Singh has skills like Customer Satisfaction, Software Documentation, People Skills, Technical Documentation, Operational Planning, Negotiation, Documentation, Operations, Convincing Skills, Retention Strategies, Customer Retention, Sales Operations.

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