Project: Ariba 9r2Client: Sony Roles & Responsibilities*Coordinating with testing team for UAT testing to make sure the changes working fine. *Creating BRD's and working along with dev teams and business for any changes *Coordinating with SAP and web methods team on all the integration related issues. *Interacting with business users and answering their queries on Ariba functionalities. *Primary responsibility of Production application support, Responsible for resolving technical support issues strictly within SLA. *Primary responsibility of resolving Medium and High and Critical priority issues. *System Monitoring, Daily report reconciliation. *Close or open orders for further receiving. *Change preferred ordering method, update email/fax *Worked on end to end UAT testing for Fiori and Concur

Project: Ariba 14s Client: Lupin limited Roles and responsibilities: *Responsible for data configuration and implementation P2O and sourcing. *Creation of sourcing templates for each department in Lupin limited and providing support for RFP's and auction to end users. *Generating analytical report for client for savings done and responsible for running auctions for end users. Providing end to end technical support. *Responsible for build activities and providing 'Test Build' for further checks and validation. *Responsible for spend analytics and finding potential suppliers for catalogues. *Enabling catalogues for potential suppliers for both static and punch out types.

Project: Ariba 8.2.2 Client: Baxter & Badalta Roles and responsibilities: *Monitor and resolve the tickets/issues raisedby the end user in the incident tracking tool. *Development of catalogues and resolving catalogue related issues. *Maintenance of Ariba servers. *Conduct root cause analysis, impact analysis of the bugs. *Looking into integration issues of Ariba with other external systems. *Managing and maintaining the process documents for all the activities for future reference of the team. *Planning continuous improvement for every 6 months and executing the same in production. *Involved in selection process of new joiners and planning complete KT structure for team member. *Responsible for resolving technical support issues strictly adhering to meet SLA. *Also involved in data load migration from Ariba to Coupa and handling Coupa related data load issues.

Project: Ariba 9r1 Client: 1)Zurich Insurance 2) Charles Schwab Roles and responsibilities: *Providing on call and day to day support *Looking into severity - 1 issues like server bounce *Archive and restore attachment files in Ariba *Have worked on catalogue development and successfully promoted catalogues in production environment *Handled catalogue rated issue *Responsible for bug fixing in all modules of Ariba *Work with business teams and preparing the SOW *System integration and user acceptance testing related to all modules *Responsible for build activities and providing 'Test Build' for further checks and validation *Responsible for resolving application defects at user level and database level *Responsible for spend analytics and finding potential suppliers for catalogues *Enabling catalogues for potential suppliers of both static and punchout types