Veronica Cisneros Email & Phone Number

Santa Barbara, Ca, Us

Palo Alto, California, Us

• Collaborate with leadership to align learning program objectives and product priorities while remaining flexible in start-up environment• Content curation for custom technical domains in Ai and Engineering prioritizing product objectives alongside stakeholders• Collaborate with cross-functional teams of engineers, designers, GTM and product managers to implement new product features and quality metrics• Create documentation on learning content quality guidelines• Provided expertise on adult learning frameworks, initiated qualitative UX research on learning motivation for product insights

New York, Ny, Us

• Manage 22 Teaching Assistants for Amazon’s Software Development Training• Created KPI tracker template for TAs• Ensures TAs assisted 400+ students and graded projects in a timely manner • Assisted students with web development projects if TA were unavailable

Brooklyn, New York, Us

Immersive 500+ hour bootcamp course on web development using Javascript, REACT, Redux, PSQL, HTML, CSS, Express, Axios.• Collaborated with other Software Developers on classwork and projects• Oversaw production of team project, a traveling application using multiple API points and Open AI• Designed all front-end features of team projects, created all wire frames, mock-ups and video demos• Engineered the back-end of the BudgeVoyage app, ensuring all APIs were connected and running• Attained a B+ average on all assignments necessary to graduate from course

Alpharetta, Georgia, Us

• Managed 100+ adult learners concurrently for Xpanxion’s Step it Up program in Software Development• Led 30 min. daily stand-ups to discuss the instruction of the technical course and learning progress • Developed learner's interpersonal skills daily through presentations, discussions, and team activities• Coached over 100+ adult learners on the technical interview process and led technical mock interviews• Managed and built relationships with multiple Fortune 500 company clients(Vanguard Group, Cox, ADP)• Collaborated with clients to create a successful partnership and appropriate cohort learning progress• Worked closely with Software Engineers to close gaps in students understanding of technical content• Collaborated with Software Engineers to create custom learning paths for apprentices in need of skilling up• Ensured instructors taught the correct information during course and were on pace with curriculum• Ensured students kept a 70% average through 1:1 coaching and mentoring • Assured all cohorts graduated on time with an 80% graduation rate• Worked closely with Technical Account Managers to create more opportunities for the program• Interviewed and selected Software Engineer Instructors with the appropriate technology background• Interviewed and selected candidates for Software Development program

New York, New York, Us

• Coached 50+ clients weekly across NYC in the implementation of instructional technology practices• Managed data of 50+ adult learner's learning progress of e-learning tools and strategies• Effective calendar management of over 50+ clients to ensure educators where supported once a week• Collaborated closely with 8-10 principals a week per year to ensure their school metrics were met• Lead courses on innovative e-learning tools and applications to over 150+ adult learners per workshop• Guided over 500 educators transition to remote learning platforms in 2020 • Utilized data gathered from student's learning to integrate an appropriate instructional technology plan• Translated technical content to adult learners to assist in the creation of lessons using technology• Led project of company's website redesign focusing on new visual content, mission, value, and culture• Created all visual content for onboarding documentation and assisted in new hire training• Created visual content for company brochures and initiatives• Curated 10+ Online Workshops focused on EdTech tools and strategies (some referenced below)• Created and led data analysis workshops for 75+ for Imagine learning and I-ready closing learning gaps• Assisted in the development of company committee focused on Diversity, Equity, and Inclusion

New York, Us

Facilitate college and career readiness courses at middle schools and high schools across NYC to promote college and career readiness.• Taught curriculum on college and career readiness to 300+ students a week per school year • Assisted 300+ middle school students understand and prepare for the high school application process• Implemented project based learning to promote college access • Led bilingual workshops college financial literacy and college application process to 75+ per year• Led 4+ field trips to college and universities in NYC per school year

New York, Ny, Us

Collaborated to design and implement a 9-week Art curriculum for High School Students. Students worked on 3-4 art projects through the course and worked on a final piece for exhibition focused on their understanding of immigration policy.• Co-designed a 9-week critical pedagogy Art curriculum• Taught curriculum addressing the immigration debate through discussions, field trips, and art exercises• Created visual design for written curriculum• Ensured curriculum was focused on critical thinking and the interpersonal growth of students

Austin, Texas, Us

Followed a curriculum to help students further explore nutritious food, as well as exercise that could help them stay healthy and happy.• Taught after school and summer programs across Austin School District on nutrition and exercise• Assisted students with class homework before program start• Volunteered at events for health, nutrition, and exercise

Houston, Texas, Us

Implemented literacy intervention curriculum to help 1st through 3rd grade level students develop their reading and comprehensive skills in both Spanish and English. • Supported student's learning through targeted daily bilingual literacy intervention • Implemented an evidence-based, data driven bilingual literacy curriculum • Gathered and analyzed data on student's learning progress and gave teacher's recomendations• Initiated digital data collection to monitor students literacy levels and reading comprehension • Introduced, organized, and executed benchmark assessments

Austin, Tx, Us

Researched the social, emotional, educational, and developmental effects on Mexican American youth who translated for parents with limited english language skills. • Conducted quantitative and qualitative research• Conducted 2 hour surveyed Interviews with Mexican American parents and students • Attained hair and blood samples for analysis on stress levels if families interviewed opted to participate• Trained others on how to conduct at-home interviews as well as how to take hair and blood samples • Performed community outreach for the continuation of research • Transcribed recorded interviews

Cupertino, California, Us

Held numerous positions at apple as an Expert, Red Zone Sales Specialist, and Back Of House Inventory Specialist. I also became a small device certified technician. • Sales expertise providing tailored technical solutions for customers• Guided and mentored fellow peers in understanding the newest technology and company policies• Met and exceeded sales market goals numerous quarters• Assisted customers with iphone and ipad hardware and software technical issues and repairs• Consistently held above 95% customer satisfaction ratings

Arlington, Virginia, Us

Radio Communication Security Tech trained in electrical engineering, complex numbers, and analysis.• Sustainment level maintenance on radio receivers, transmitters, communication security equipment• Install and repair circuits and wiring• Managed the retrieval of necessary technical equipment from military bases overseas• Led a squad of soldiers in Operation New Dawn during war zone deployment• Operated and managed Recreation Center in Basrah, Iraq during Operation New Dawn

Master Of Arts - Ma, Sociology Of Education

Software Development, Computer Software Engineering

Bachelor Of Arts - Ba, Anthropology And Education

Bachelor Of Fine Arts - Bfa, Graphic Design

Bachelor Of Arts - Ba, Graphic Design