Responsible for all infrastructure cloud and on-premise, data centers, staff, SLA´s, ERP (SAP), security strategy, management systems for this Group at corporate headquarters as well as at 5 main remote locations and 21 branches.IT staff management, creation of teams of maximum effectiveness, couching techniques.Project Management Professional (PMP), best practices oriented, including ITIL, CoBIT, CISM, and IT Governance.Assume overall financial accountability for the IT department including developing and managing an annual IT budget of USD$15 million. Successfully implemented multiple IT projects, provide the technology knowledge and vision to support the company’s business objectives, and evaluate and recommend all software for business processes. End user support, SLA’s nation wide Service Desk and Balance Score Card implementation, Executive Portal and Electronic Invoice services.

CIO, in charge of the Group's IT strategy, project development, SAP ERP, SAP CRM and SAP BW, IT security, LAN and WAN networks. Technical support, budget plan, negotiation with suppliers, leases.Scope: 40 points at the National level, 4 corporate, 36 Branches, 4 International points, Brazil, El Salvador, Guatemala, Costa Rica. Development of the Group's expansion plan, both in infrastructure, service delivery, SAP implementation, information security.

Territorial Consultant, implementing Messaging and Collaboration solutions for Latin-American Countries.E-Commerce Specialist, planning, and project leader for BMV e-Commerce solutions. Enabling users to access in real-time to documents, share them, and publish strategies, over a SSL services.Project Leader for migrations from Exchange to Netscape SuiteSpot solutions, running over UNIX boxes, such as SUN, HP, IBM.

Informix DBA, Implemented a company-wide reporting system by gathering end user business requirements, developing back-end architecture, writing custom reports, and rolling out to users with classroom training. The reporting tool was both client/server and web based, enabling end users to access data on a real time basis for analysis. This system supported over fifty directors, managers, and end users to make complex business decisions with 100-200 customized reports analyzing data from Financials systems, a custom sales/contract database, and call center customer databases.Intranet, internet support services, integration with call center and electronic banking systems, connection with IVR (interactive Voice Response) systems.JAVA developer for Portal solutions, including access to the VM systems offering access via WEB services to customers in real-time to check balance, and other bank transactions.