Venkat Krishnan Email & Phone Number

Sharon, Ma, Us

Rhode Island, United States

Responsible for managing the planning, execution and delivery of several mission critical business-driven related to travel products, customer satisfaction, and workflow optimization, and SDLC process improvement.Drive seamless project execution and optimize team efficiency and alignment by managing development, coordinating project dependencies, and managing stakeholder expectations and communication. Proactively mitigate potential roadblocks and oversee release processes and deliver solutions of value to the business. Ensure projects stay on track, deadlines are met, and high-quality outcomes are consistently delivered.Planning and coordinating development, delivery and release planning and management across onsite and offshore teams, process review and optimization, technology roadmap and strategic initiative prioritization.

Director - IT PMO / Health Insurance product. PBM and Payer Technology - Medicare, Private and Exchange Health Insurance, data exchange between providers and insurance. Led the PMO for the Technology team responsible for creating a unique Azure-based product combining PBM and Payer technology, Customer Service Management (contact center), medical and insurance data exchange to insurance and CMS. Managed the rollout of the product to the first major customer. Helped set up and optimize processes in a hybrid Agile/ waterfall environment, planned and coordinated product development across onsite and offshore teams, Sprint and release planning and management, managing a team of scrum masters, testing and system integration, production support, Agile process implementation and process improvement, optimizing processes for efficient delivery of client requirements.

Successfully delivered innovative, on-time retail store SRE solutions, including self-healing systems and colleague-experience tracking and improvement systems. Mentored and managed a team of developers on projects creating store system health solutions using Java/ ELK/ Kibana/ Kafka/ Docker/ Python.Managed overall project lifecycle planning, Agile process and Scrum meetings, release planning, scheduling, resourcing and delivery, team mentoring, development process improvements and coaching, interfacing and coordination with external teams, UX teams and vendors.

Quincy, Ma

Managing multiple strategic initiatives in New Business, Client Onboarding and Conversion like Test Automation, budgeting and resourcing, management reporting, project planning and staffing, product delivery, process optimization, coordination with offshore development teams and Agile development teams.Responsible for creation of Internal Training website and documentation, User Guide reviews, creation of roadmap and planning for the Automation workstream initiatives and aligning the development team to the strategic goals, overall budgeting and resourcing of globally distributed teams for the entire onboarding team.

IT web application development and delivery project manager managing multiple, globally-used transaction entry platforms, which handled investment manager trades worth billions of dollars every day. Successfully managed and delivered several strategic projects for Business and Operations Transformation, and for post-M&A system consolidation. Advised business in global markets on transaction capture solutions, and led business solution design, product architecture and managed app development to roll-out product to new business lines and markets, resulting in a streamlined solution that paved the way for redundant system retirement and associated cost savings.Managed geographically distributed teams (including offshore contractors), acted as liaison between IT and business, and coordinated with multiple internal and vendor IT and infrastructure teams to implement solutions using Agile (Scrum) methodologies, mentored teams during the transformation from waterfall to Agile, delivered high performing Cloud compatible applications, handled IT outsourcing and vendor management and training. Also performed duties of Scrum Master and mentor for Agile development teams. Successfully transitioned a vendor application in-house, and further to offshore team, saving millions of dollars in annual fees. Won multiple CIO awards for outstanding contribution to strategic projects.

Managed application support and enhancements for globally used transaction entry application. Transitioned a vendor application in-house, and further to offshore team, saving millions ofdollars in annual fees, while implementing appropriate change control and qualityassurance processes.Managed a successful project to migrate legacy transaction entry application to the Cloud.Created project plans and schedules and monitored budgets and provided managementreporting.As a developer during the initial days at State Street, designed and developed the Java/ JSP/ Oracle/ SQL based application, which was eventually rolled out to internal and external users worldwide, and led the development teams (onsite and offshore).

Architected and Developed products for Healthcare and Life Insurance markets.Technical Architect in Product Development, e-Business and R&D groups, led evaluation and adoption of new technologies, technical pre-sales support and solution architecture. As an early Java evangelist at the company (then IMRGlobal), promoted the adoption of technologies that paved the way for the company’s e-business solutions. As a Technical Architect, successfully implemented one of the early e-business solutions at the company for the retail industry.

Helped develop the first automated trading platform for the National Stock Exchange as programmer and systems analyst. Consulted for financial services clients in India and Europe in various capacities including Programmer, Senior Analyst and Development Team Lead. Won 'Best Faculty of the Year' award for training conducted in Systems Analysis and Design.

Ms, Computer Science, A Grade

Bachelor Of Science (Bsc), Physics, First Class

Mithibai College

Certificate, Digital Design Principles