Venkat Praveen Rachakonda Email & Phone Number

Sunnyvale, California, US

Latham, New York, US

Latham, New York, US

Latham, New York, US

Birmingham, AL - Alabama, US

• Inside Sales Application: A console application on Service Cloud which is currently being rolled out in many European Countries provides sales representatives for the better customer service and support.
• Creating custom components and associating the visualforce pages to them according to the business requirements.
• Working extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Enhancing User Experience by modifying Visualforce pages.
• Developing and Modifying Apex Classes, Controller Classes, Apex Triggers for various functional needs in application within Salesforce.

Conference App: This application on App cloud is built using both declarative and programmatic tools. It allows the administrator to change and publish agenda of sessions; manage speakers for a conference. I wrote Apex code for sending email reminders to speakers on enrolling into a session, created a custom Visualforce page for enhanced User Experience.

Hayward, CA, US

Worked at Front Desk in the Media Reserves and Resources Dept. Where my job is issue the textbooks to students, Issuing laptops, helping students to find the Books in the Library, troubleshooting the laptops for the patrons, getting hold of a head count for every hour and maintaining the Laptop Inventory.

Hayward, CA, US

Worked as Media Lab Assistant where we assist the differently abled students by converting the class material and other textbooks into the formats where they can read. Proctoring the exams and helping them as a Scribe for the exams is one of the required tasks.

Master Of Science (Ms), Computer Science

Bachelor Of Technology (B.Tech.), Computer Science