I am a skilled and experienced telecommunications professional with a solid background in achieving gross and net revenue targets.Advanced business acumen, along with excellent qualifications, ensure a firm understanding of effective processes and systems including resolving issues and implementing appropriate improvements, while enhanced liaison and negotiation skills allow for successful collaboration with stakeholders from many professional, technical and cultural backgrounds.Highly developed analytical expertise and problem solving, time-management and organisational skills guarantee precise attention to detail, exemplary performance under pressure and the ability to achieve tight deadlines in fast-paced environments.QUALIFICATIONS:• Northlink Collegeo N1 – N3: Radio Theory, Mathematics, Industrial Electronics, Logics Systemso N4 – N6: Communication Electronics, Mathematics, Industrial Electronics, Logics Systems• CTI Education Group o A+ / N+ / I-Net+o MS Windows Server 2000o Wireless Networks & Securityo Using / Administrating Linux/Advanced Linuxo Security +o End User Computing / MS Officeo Customer Relations• New Horizons Computer Learning Centers, MCSEo Microsoft Windows Vista, Configuringo Managing and Maintaining MS Windows Server 2003 Environmento Implementing, Managing and Maintaining MS Windows Server 2003 Network Infrastructureo Planning and Maintaining MS Windows Server 2003 Network InfrastructureAWARDS:• First Sparkle Awards, 2022- Runner-up for Best Region and Support Team SPECIALIST SKILLS:• Commercial planning • Sales• Account management• Business development• Team leadership• Voice trading• A2P trading• Firewall protection• Roaming• Billing disputes• Invoice approvals• Fraudulent traffic disputes• Routing and testing • Revenue deals• Technical analysis• Swap deals• OBR billing• Creative problem solvingIT/SOFTWARE SKILLS:• Microsoft Office Suite - Excel, Word, PowerPoint, Outlook, Teams• Zoom / Skype• iXtools• Springboard• Salesforce• Dinstar gateways• Teles gateways• Gendband switch• Alcatel Lucent switch• Big Data - technical platform for CDRs and technical information on network• Abacus billing platform
