Vera Reis Email & Phone Number

Reviewing all forms of contact (phone, chat and email) in terms of customer experience and business compliance and coaching frontline agents on how to improve their customer service and case resolution skills.

Limerick, County Limerick, Ireland

Inbound and outbound calls and email exchanges with customers in order to resolve their issues or address concerns related to their purchases.

Lisbon

Working with major and charter airlines operating in Lisbon. Check-in for irregularities, special assistance passengers and business class passengers.Flight boarding.Accompaniment of minors traveling alone.

Entroncamento

Preparing the meals, cashier operation and drive thru service operations. In training as a shift manager at the time I left the company.

Torres Novas, Santarém, Portugal

Main coach from many age groups and levels.-Class 1 - Babys - 1 year olds with parents monitoring-Class 2 - Babys - 3 to 4 years old - Introdution to gymnastics class rules and introdution to first gymanstcs elements and bases (includes one kid with special needs)-Class 3 - Womens artistic gymnastics - 10 to 11 years old - preparatory class with many different skill levels-Class 4 - Gymnastics for all/representative - 7 to 14 years old, working skills from multiple disciplines including acrobatics, tumbling, aerobics and artistic.

Torres Novas, Santarém, Portugal

Contact prospective clients, schedule visits and making contracts with new clients. Assistance to current clients, schedule PT evaluations and nutrition appointments.

London, United Kingdom

-Bar Set-up-Drinks Service-Cocktails-Stock Management-Cleaning-Promoting

London, United Kingdom

-Liaising with event participants, dealing with registration issues or other queries;-Ensuring that all event information is effectively and clearly passed on;-Liaising with all suppliers involved with events and building;-Liaising with event day volunteers and paid staff in the lead-up to event day; -Making necessary bookings for services, facilities and accommodation;-Sourcing and purchasing all event materials in cost efficient manner;  -Creating and compiling event forms and materials;-Compiling race packs for participants;-Helping to manage the event storage area;-Setting up the events on-site in the run-up to event day;-Assisting with any Marketing activity as and when required, including scheduling social media posts and designing social media campaigns;-Producing promotional materials;  -Assisting with any other activity required by the Director.

Torres Novas, Portugal

-Medieval Fair support: -Welcome and assist artists and make sure we satisfy all their technical; - Artists' meals and accommodation plan; -Assist the organaziatian team with crowd control, credentials, volunteers and other staff; -Final perfomances report.-Events at the local teathre: -Welcoming artists; -Following rehearsals and shows; -Meetings with clients; -Entrance control and welcoming guests.

Bachelor'S Degree, Events Management, 15 Out Of 20

Activities and Societies: Events Management Student Association Sports Students Association -Events Management -Introduction to Events.

Bachelor'S Degree, Sports Coaching

Activities and Societies: Member of the degree's association. Finish the first year, with Anatomy, Fisiology, Biomechanics, Statistics.