Vera O. Email & Phone Number

St Petersburg, St Petersburg City, Russia

• Work in the Bitrix24 CRM system with leads and deals • Interaction with sales department managers • Creation of a set of documents for incoming and tracking signing • Transfer of payments to the accounting department and marks in the student's personal account after confirmation • Communication with applicants regarding document management and assistance to salesperson • Making students in the program for their further education • Maintaining sales reports: final reports for the month, waiting for payments, etc. • Edits in contracts through Adobe Reader • Editing materials for the sales department (for example, working documents in PDF) • The formation of links through the website of the institution and banks for payment, sending other details. • Newsletters about promotions via CRMThanks to my work, the KPI of the sales department has been improved. After connecting to the lead, managers could be sure that communication would be conducted in a prompt and polite way. All reports for managers were submitted on time.

Moscow, Moscow City, Russia

• Check audiobooks for errors in the recording: technical, stylistic and grammatical;• Filling out a report in MS Excel;• Writing book reviews in MS Word;• Create a monthly report on the work done in MS Word;• Preparation of technical specifications for the copywriter for lectures in audio format.

St Petersburg, St Petersburg City, Russia

• Analysis of Instagram accounts;• Writing posts to forums;• Work with negative emotions in social networks;• Create reports in MS Word about the work performed.

St Petersburg, St Petersburg City, Russia

• Writing publications in the social network "VKontakte" according to the previously compiled content plan;• Learn up-to-date information for writing posts on the topics: "Communication in conflicts", "Hello, let's communicate", "Look. Listen. Develop", "Psychological life hacks".