Verity Sinclair Email and Phone Number

Delivering customer excellence, soft skills training and development

As a Consulting Sales Account Manager, I was responsible for selling high value consulting services within commercial industries. Assisting our customers with the implementation of Oracle application and technology products in order to maximise business benefits and return on their Oracle investment. Whilst also working closely within other lines of the business internally to maximise of all opportunities and as a trusted advisor to both colleagues and clients.

I was approached by the MD to undertake the role of Sales Director for this start up business, having worked for the same organisations over the years the four founding partners decided I was the lady for the job! My role was varied and included building a sales team, producing marketing collateral, developing the commission scheme, manage/updating the client database, writing and putting into place the Sales and Operations processes. Along with gaining new clients, setting up re-seller partnerships and alliances along with writing the strategic Sales business plan for the next 12-18 months. BPA offered consultancy and training in the Service Management and Project Management space (ITIL, ISO/IEC 20000, PRINCE2, PMI, MSP, and MoR.) Reporting to the MD and presenting regularly to the founding partners with updates on projected revenue streams etc.Company folded. Directors fall out and company went into administration

Responsible for strategic sales and marketing within 7global, managing the channel sales team. 7global were a Channel focused hosting company positioning services into ISV's, SI's and VAR's that required UK data centre facilities, hosting and supporting applications for their customers, DR and MS CRM Dynamics development. I grew and managed strong alliances and worked closely with Microsoft, HP, Citrix and Cisco to maintain these relationships.The company went into administration. However, in the meantime I had been head hunted by previous colleagues to join a #start-up business

Heading up the Professional Services Division, reporting into the PS Director and the UK board. Advising on the professional services portfolio, working closely with partners and setting up alliances to enable Getronics to offer bespoke solutions to meet client’s requirements. This involved targeting new clients whilst maintaining and developing existing accounts. This was a new role within the organisation, which proved very challenging and demanding, this is an environment I thrive on! As a leading ICT, Getronics offer a wide range of services. Working closely with senior consultants and Heads of Business units to develop solutions and meet client’s requirements within the IT environment. I managed clients nationally and internationally. I was responsible for generating new business, account management and working with marketing on campaigns, arranging events around new technology launches and IT Service Management best practice whilst overseeing client projects with the PMO. I created a successful PS revenue stream that exceeded expected targets.

My role was extremely varied whilst also highly demanding. I was headhunted to join QA with the aim being able to create visibility for the organisation in the North of England. Whilst QA Plc. had a strong reputation in the market place there was little exposure of the brand in the North of England. Being solely responsible for the North, managing an internal team of five Account Executives, my main focus was to generate new business and establish relationships with new clients/prospects from competitors who already had a strong foothold in the region. I would task my internals with cold calling, marketing campaigns and events along with product launches at the Northern based training centre. Results proved successful, however, QA were acquired by InterQuad and this provided me with a stronger offering around the public schedule to offer my blue chip client’s broader public schedule training, as predominantly I was focused on a consultative offering around client’s bespoke requirements.

Was headhunted from InterQuad - The role at Remarc was a change to my previous working nature, very competitive, fast paced and aggressive environment. The main areas of my position were to leverage existing accounts via exhausting avenues that have yet to be explored whilst also being responsible for gaining new clients and working with partners and re-sellers which I enjoy and rise to the challenge dealing with clients who are ever more demanding and price conscious. Remarc had a policy were it is the Account Managers responsibility to ensure that all administration is completed personally, therefore being in control of all aspects of the sale from start to ongoing relationship building. Since joining Remarc I was consistently successful in an environment that was very competitive, I took on this role with the aim of being a top achiever and fulfilled this during my time at Remarc.