• Creating requirements from gathering stakeholders' needs and creating solutions that generate value for the business.• Facilitating communication between stakeholders and development team, managing conflicts of interest, and initiating the delivery of solutions that suit the relevant stakeholders and the needs of the business. • Combining business and technical knowledge to assist the development team in understanding business needs and providing technically sound solutions to business problems.• Designing UI/UX for features, creating data visualisations, and managing detailed feature documentation to ensure shared understanding of business requirements.• Planning strategy for projects--multiple projects have led to the simplification of repetitive processes and significant time savings for team members.• Providing training and instruction to team members with regard to business processes, changes, and future states.

ExpertsDirect Pty Ltd is the leading provider of expert witnesses for disputes. Involved with the quality assurance of expert reports, and also active within the marketing, research and case management teams of the company. Responsibilities include:• Quality assurance of expert witness reports.• Authorship of guides, templates, expert profiles, and also educational content for staff.• Generation of marketing content, website content, blogs.• Involvement in staffing decisions/selections and training of staff.• Sourcing experts for disputes.

• Formerly full-stack developer coding Vue-Laravel-MySQL applications, with Github version control.

SGM is a gas cylinder sale and distribution company. Responsible for:• Keeping track of business expenses, income and receivables using Microsoft Excel.

Responsible for:• Handling documents for the RTA and Medibank, logging confidential information into database systems.