Real Time Operations Manager
Current• Management of a team of Control Room Operators to secure and execute safe operations for the Northern Territory power system (NTPS) in compliance with company and industry standards.• Coordination of real time operations across the NTPS in a 24/7 service delivery environment with an emphasis on meeting metrics for service level agreements, technical codes, and internal policies.• Delivery of high level technical and operational advice on system performance, projects, and major components.• Development and implementation of emergency response requirements and processes.• Appointment as the first point of contact for Control Room staff, Power and Water Corporation management teams, and communications and media teams. This includes providing after-hours responses for escalations.• Management and maintenance of real time operational performance objectives and KPIs across procedures and work instructions for real time operations, communications, and system protocols in collaboration with System Participants.