Veronica Ambrose Email and Phone Number

• “Staples” in Pueblo, CO• Improved overall store sales by 10% over previous year in 2013 • Responsible for managing multiple associates and driving company sales and service goals• Create and maintain positive business relationships with customers.• Create associate and management schedules, hiring and firing staff, new associate and management training, cash management, budget tracking, P&L management, handling daily objectives, customer service, supply orders, and operational management

• Addressed customer questions and complaints• Managed associates and directly reported to GM • Executed safety policy and procedures and complied with LP guidelines

• Addressed customer questions and complaints• Managed associates and directly reported to GM • Executed safety policy and procedures and complied with LP guidelines

• “Staples” in Laramie, WY• Greeted and helped customers• Cashiered and various other tasks assigned by management• Maintained accurate inventory by daily cycle counts and processing damaged and return product to the vendors• Took and produced customer copy orders and provided quality work within deadlines• Built customer report with great customer service and a quality shopping experience• Ordered copy center supplies and maintained a neat and clear work space.

• Planned and organized fundraising events to include Farmer’s Market and other local events, Calendar photo shoot, and bout preparation• Went out to local businesses to gain sponsorship donations• Ordered and Managed merchandise• Wrote Yearly Budget Summary and Proposal to the Board

• “Escape Day Spa and Boutique” in Rock Springs, WY• Answered phone calls, booked appointments, and checked in/out clients• Served as a key holder responsibly opening and closing the store and managing daily deposits• Trained as a Bare Essentials make-up artist and provided service to customers• Demonstrated up to date knowledge on Boutique products and spa services• Ordered product and maintained displays and accurate inventory• Learned to fill out insurance claim forms• Cleaned, folded, and managed laundry