Veronica C. Email & Phone Number

Petaling Jaya, My

Malaysia

- Reassigned to Global Process Organisation to drive non-accounting migration, transformation and automation projects.- CAPM qualified. PMP aspirant.- Dec. 2023-Feb. 2025, Phase 1: Leading the rollout of Concur across 20 countries, 31 legal entities in EMEA & APAC. Transforming from manual to cloud-based management of T&E, and centralising the administration in Malaysia and Romania.

• Coordinated knowledge acquisition from OpCos and built the foundation for future expansion as more non-accounting functions are transitioned from global entities to Malaysia.• Led a dept. of 15 FTEs.• Drove people development on skills and career path through regular coaching, training and mentoring. • Oversaw collections, credit review, master data, trade compliance, data analytics, T&E, DocuSign, SAP security, system admin, and FP&A for 55 entities globally.• From Feb. 2021 until Feb. 2023, I managed collections for MY, ID, PH & France and credit review for UK.• Working knowledge of SAP, Vision, Dynamics, Great Plains, WinMentor, Concur, ServiceNow and SalesForce.• Coordinated multiple projects.Achievement:• Built the Operational Support Department from scratch.• Developed credit policy and scorecard.• Developed a collections tracker and an Excel Macro mass email correspondence app by using Visual Basic.• Streamlined collections strategy and methodology.• Drove down DSO across: - MY: 78 days (2020) -> 63 days (2021) -> 59 days (2022) - ID: 94 days (2020) -> 87 days (2021) -> 81 days (2022) - PH: 144 days (2020) -> 119 days (2021) -> 106 days (2022)• Early confirmation 2 months after joining MCC.• Core project team member of harmonising Concur across entities.• Collaborated with CHRO, VP & US Directors on the development of new policies for vendor master data and T&E.• Collaborated with IT and OpCos to drive automation in T&E, AFE and service request via ServiceNow.• Built metrics dashboards for SSC.

Petaling Jaya, Selangor, Malaysia

***Most Productive Analyst***Winner of PayPal Culture Awards: Team Engagement and CollaborationCreated Underwriting Guide for the dept.Co-led induction programmes for new hires.Kiva Lending Leader: Successfully raised USD25K for charity.Underwritten large online merchants from SEA, IN and ANZ with approval authority of USD150K exposure.

Kuala Lumpur, Malaysia

Managed Malaysia, Brunei and Philippines.Exceeded monthly collection targets.

The Gardens

Managed China, Hong Kong and Philippines.

Kelana Jaya

Managed Malaysia.Team lead for 3 members.Led monthly credit meetings with sales.Managed and followed up with lawyers on legal cases.

Shah Alam

***Best Employee NomineeManaged Malaysia.Team lead of 2 members.Exceeded monthly collection targets.

Executive Master Of Business Administration (Mba), Corporate Strategy

June 2018: I participated in a summer exchange and completed my elective courses in Scotland. Distinction in dissertation project.

Professional Qualification, International Certified Credit Executive (Icce)

Participated in a conference in Rome.

Professional Qualification, International Credit & Risk Management, Certified International Credit Professional

Qualified for the Certified International Credit Professional (CICP) designation.

Certificate In Business Accounting

Computer & Information Systems

Activities and Societies: Campus news journalist

Education record

Activities and Societies: School and district representative in tennis tournaments and cadets'​ marching competitions. Silver medalist..