As Business Analyst, support various development initiatives, perform research to understand business needs, identify issues in production, develop practical cost-effective solutions, assist in testing activities and development of test scripts, and act as Quality Assurance Analyst to routinely review the work of counterparts in technical areas and the system testing team. Create, review, and distribute training materials, design and update business process flows, as well as be the main point of contact between vendors, teammates, management, and customers. Participate and coordinate with management and stakeholders to review and elicit business requirements, provide analytical support and recommendations, assist on design technical specifications against business requirements, document and distribute business requirements documents and create requirements traceability through design constructions and testing phases.