Referral Coordinator
Current- Serves as the central access point for referring providers and assists in meeting key service and financial pillar goals
- Utilizes appropriate protocols and resources, critical thinking, and decision-making skills to navigate the patient through service lines to receive care for referred servicesCaptures patient level demographics.
- Tests and refines new technology and workflows within PAS to ensure strategic alignment across service lines and in support of the organization’s goals
- Supports all aspects of patient coordination and barrier identification to support continuous growth in new patient external referrals and creating a competitive market for our patients and providersServes as the.
- Facilitates timely and efficient referrals and follow up with patients
- Verifies insurance eligibility for all new patients entering VUMC through RMC via automated insurance plan eligibility databases