• Calling patients with scheduled appointments to confirm• Calling patients to make appointments• Rescheduling and cancelling appointments• Keeping notes in Eaglesoft program of all activities• Customer service/assisting patients by answering questions

• Organizing supply room and filing company files as well as invoices• Making copies and scanning documents• Created excel files of staffing companies employees time for the week• Created excel files for accounts receivable department and others as needed• Created labels in word for labeling files

• Checked status of commercial/Medicaid claims then added notes to system for all claim activities• Mailed self-pay invoices to patients with balances due in order to collect payments and noted in the system• Ran AR reports to look up inconsistencies in patient account balances• Created Excel reports, completed “Check Request” forms, and filing

• Responsible for setting up studies (loading data, creating codelists)• Assigning and training vendors to code projects• Responsible for quality checking projects coded by vendors and providing feedback• Answering questions and solving problems from vendors as well as account group managers• Running data files and reports for account group mangers, tab specialists, and clients

• Handled incoming mail and outgoing mail• Scanned barcodes of incoming questionaires to keep track of returns• Sorted incoming and outgoing mail• Stuffed envelopes and packages to be mailed out to panel members• Delivered mail to various departments

• Data entered/coded information from diaries of medications taken for pain relief into a Mediscope program• Trained vendors to code diaries and use the Mediscope program• Performed quality checks before delivering completed data• Ran several reports at requests of account group managers and clients• Assisted IT department in creating the Mediscope program

• Responsible for answering and re-directing calls• Greeting visitors, signing visitors in and out, assigning key cards and collecting them• Making announcements over PA system and assisting as needed in the office

• Received and distributed mail• Organizing questionnaires, keeping track of incoming mail, filing, coding• Assisting my supervisor where ever needed in office duties