Veronica Rivera Email & Phone Number

Phoenix, Az, Us

As a Clinical Operations Coordinator at reveeer, I am dedicated to ensuring the seamless operation of our dynamic team. My role involves meticulously maintaining critical information related to our clinical teams and ensuring they remain engaged and well informed about reveleers events and initiatives.

Phoenix, Arizona, United States

I contributed significantly to Atlantic Care Services, primarily engaging in the realms of Business Development and Office Administration. My responsibilities encompassed a broad spectrum, including the generation of referrals, overseeing the recruitment and selection of registered nurses (RNs) and licensed practical nurses (LPNs), and diligently managing the meticulous completion of contract applications and agreements, among other tasks. Our collaboration extended until the fulfillment of mutually agreed-upon objectives, thus marking the culmination of the contractual engagement. I am pleased to share that my contributions have been acknowledged through the receipt of a commendatory letter of recommendation from Atlantic Care Services.

United States

My professional responsibilities entailed crafting daily agendas that are finely attuned to the requirements of our executives and the broader company calendar. I expertly coordinate and participate in pivotal meetings, offering invaluable administrative assistance and subsequently creating concise follow-up briefs.Under my leadership, an accomplished administrative team has emerged, and I have taken the initiative to implement streamlined policies, optimized workflows, and comprehensive training modules. Working in collaboration with the Chief Executive Officer, I have been instrumental in strategically guiding the direction of the C-suite, effecting necessary adaptations to ensure the alignment of our objectives with the company's overarching strategy, consistently yielding favorable outcomes.Furthermore, my purview extends to close collaboration with the Human Resources and Compliance departments. I ensure the maintenance of departmental benchmarks effective personnel turnover management, and oversee external and internal recruitment initiatives. My role includes spearheading recruitment, training, and staff development efforts, all while managing business operations to ensure the punctual delivery of project milestones.I am also entrusted with the representation of the company, nurturing corporate affiliations, and fostering effective communication channels with diverse stakeholders.

Phoenix, Arizona, United States

Initially, I assumed the role of Revenue Cycle Management (RCM) Department Supervisor, where I was entrusted with the intricate task of overseeing internal billing operations for Equality Health's Primary Care and Pain Management clinics. Through adept leadership, I assembled a team of seven diligent professionals and orchestrated a significant augmentation of our client portfolio, welcoming three new entities into our fold.Building upon this accomplishment, my capabilities led to my selection to join the Executive Assistant team, an opportunity extended based on the recommendation and invitation of the Director of Administration. This pivotal transition not only marked an elevation in my career trajectory but also broadened my scope to encompass comprehensive support for esteemed executives, including the Chief Financial Officer, Vice President of Health Equity, Vice President of People and Culture, and Director of Administration. Concurrently, I played a pivotal role in facilitating the broader leadership team, playing a vital part in the meticulous planning and seamless execution of corporate functions and high-level executive gatherings.

Phoenix, Arizona, United States

As the overseer of an onshore Full Revenue Cycle Management team, I initiated a transformative approach by pioneering the position of Client Account Manager. This was inspired by my proven track record in effectively managing both group and individual physician clients and current onshore teams. Building upon the principles that had led to my success in this domain, I strategically designed SOPs for the Client Account Manager role to optimize client relations and enhance the overall revenue cycle management process.Within my managerial responsibilities, I held a dual oversight—managing both onshore and offshore Accounts Receivable (AR) teams. This encompassing leadership allowed me to synchronize and harmonize the efforts of these teams, ensuring a consistent and cohesive approach to billing operations, regardless of their geographical location.Furthermore, my role extended beyond the realm of day-to-day operations. I spearheaded essential clean-up projects that targeted both new and existing clients. This undertaking required a deep understanding of each client's unique requirements, challenges, and goals. Leveraging my experience and expertise, I navigated these projects precisely, addressing intricacies and complexities to facilitate efficient billing processes.My rich background and progressive career trajectory informed this approach. Drawing upon my experiences and insights from various roles, I forged new strategies and innovations that significantly impacted the revenue cycle management landscape.

Phoenix, Arizona, United States

In my role, I managed United Healthcare's Medicaid and Medicare plans. This encompassed a spectrum of strategic initiatives aimed at optimizing financial processes, mitigating claim denials, and skillfully managing appeals within the intricacies of these insurances.At the forefront, I orchestrated the optimization of accounts receivable (AR), ensuring meticulous review of outstanding balances for Medicaid and Medicare insurance—this strategic approach expedited collections by identifying aged accounts and implementing effective strategies.Much of my role involved claim denial analysis, where I adeptly identified recurring issues and discrepancies contributing to denials. With a nuanced understanding of Medicaid and Medicare policies, I streamlined resubmission processes, adhering to rigorous guidelines.Moreover, I led appeals management, skillfully crafting appeals documents and collaborating with Medicaid and Medicare representatives. By cultivating a culture of education, I ensured the billing team remained updated with evolving regulations, significantly reducing future denials.In tandem, my collaboration with insurance representatives ensured compliance with policy changes, while data-driven insights enabled me to identify areas for process enhancement. This comprehensive approach resulted in fewer denials, swift appeals resolutions, and a strengthened financial outlook for the organization.Leveraging my expertise, I played a central role in devising an effective and efficient revenue cycle management strategy for Medicaid and Medicare plans within United Healthcare.