Veronica Serrano Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

• Ensure incoming staff complies with company policy• Train staff to follow restaurant procedures• Maintaining safety and food quality standards• Maintain company standards and handle complaints• Organize schedules• Keep track of employees’ hours• Monitor merchandise and labor• Handle cash and deposits • Ensure that our customers are provided excellent customer service.

Orlando, Florida, United States

• Handle customer and team member complaints• Process payroll for 120+ employees• Ensure compliance with policies and procedures• Check, verify, process all invoices• Maintain employee job records• Perform general office support and administrative tasks• Assist Operations when needed

• Apply accounting principles, regulations, and policies to all work duties• Check, verify, process all invoices and checks• Reconcile statements, reports, and other records• Perform general office support and administrative tasks• Analyze discrepancies and monitor customer accounts for non-payment• Help provide and prepare information for reports in a timely manner

Ocoee, Florida, United States

• Assisted Controller with preparation for end of month• Checked, verified, processed all invoices and checks• Reconcile statements, reports, and other records• Assisted CSR Department with processing work orders• Maintained a positive work environment• Provided excellent customer service• Order office supplies

Orlando, Florida

• Oversee daily operations and provide support to staff• Manage inventory and order office supplies • Coordinate with outside vendors and sub-contractors on daily basis• Prepare estimates and proposals (Residential & Commercial)• Accounts Payable/Accounts Receivable• Document Management• Coordinate all travel arrangements and office functions• Order merchandise for clients and track all packages• Develop and implement procedures to ensure company guidelines are being followed

Kissimmee, Fl

• Managed cleaning staff (vacation rentals and private homes)• Payroll, Accounts Payable, Accounts Receivable

Jersey City, New Jersey

• Supported high levels of management• Answered phone lines• Ordered office supplies, filing, copying and faxed documents• Generated reports and updated company brochure• Scheduled company events, meetings, conference calls and travel arrangements• Assisted Marketing Coordinator with presentations and other marketing project