• Designing, developing, implementing, and monitoring DSIT’s talent strategy starting from scratch, ensuring connection to wider strategic objectives• Designing and delivering the Communications & Marketing strategy for all in-house and cross government Talent Programmes • Actively cross-collaborating with key stakeholders and sponsors driving talent initiatives and increasing staff engagement via multiple communication channels • Co-chairing Talent & Learning Champions group•… Show more • Designing, developing, implementing, and monitoring DSIT’s talent strategy starting from scratch, ensuring connection to wider strategic objectives• Designing and delivering the Communications & Marketing strategy for all in-house and cross government Talent Programmes • Actively cross-collaborating with key stakeholders and sponsors driving talent initiatives and increasing staff engagement via multiple communication channels • Co-chairing Talent & Learning Champions group• Driving civil service fast-stream and internship agenda and achieving central Civil Service targets• Develop a strategic delivery plan that ensures all DSIT talent interventions meet the business needs, i.e. engaging with the CS annual talent cycle and developing our own internal programmes• Making priority decisions on talent interventions and programmes according to budget, resource allocation and staff needs• Working with both internal and external stakeholders to implement an executive coaching offer for staff• Working with HR business partners to ensure effective management of performance management cycles• Ensuring performance management processes are utilised and followed across the organisation to identify talent via the delivery of the annual DSIT Director and Senior Management talent processes. Using this process to understand development needs, and ensure development activities link to the succession planning process to ensure a strong workforce Show less

• Leading Talent & Learning Development Communications & Marketing for HMRC's Finance Community of 2600 staff• Designing and leading on comms strategy in collaboration with key stakeholders and sponsors driving talent initiatives and increasing staff engagement (running focus groups, newsletters, SharePoint intranet pages, Teams Channels, Social Media Marketing, analysis of User Analytics)• Delivering seminars and spotlight sessions on Talent Development in Finance (later editing these… Show more • Leading Talent & Learning Development Communications & Marketing for HMRC's Finance Community of 2600 staff• Designing and leading on comms strategy in collaboration with key stakeholders and sponsors driving talent initiatives and increasing staff engagement (running focus groups, newsletters, SharePoint intranet pages, Teams Channels, Social Media Marketing, analysis of User Analytics)• Delivering seminars and spotlight sessions on Talent Development in Finance (later editing these videos on Final Cut Pro X) these sessions were such a success that these were later shared via the GFA platform (the Cross-Government Finance Community of 10,000 staff) • Promoting career pathways and D&I• Successfully designed and delivered 2 intervention bootcamps in line with CFO Priorities, supporting 130 staff within the space of 6 months. (Requiring extensive use of Office 365, PPT, Word, Excel as well as creative digital tools such as SharePoint, SharePoint user analytics, Canva, Final Cut Pro)• Creating and Chairing the HMRC Talent Engagement Champions Group, collaborating with stakeholders across HMRC to drive communications • Creating opportunities for Managers across the finance community to support the design of talent & learning initiatives by creating the Talent Engagement Champions Group (focus group) a diverse group to fairly represent all areas across the finance community • Utilising the group to test talent initiatives during design phase, and operate as a sounding board • Collaborating with them to generate buy-in for engagement with Talent & Learning Products• Supporting performance management processes and succession planning in the collation of and analysis of critical performance data• Working with the cabinet office to deliver the Government Campus’ Innovation Masterclass to Directors and Senior Management• Line Management of 1 O band and G7 on secondment Show less

• Driving all finance training scheme initiatives by ensuring and monitoring the development of all trainees and achieving central CS targets• Successfully completing procurement of a commercial contract with a new apprenticeship provider • Identifying early issues with provider as we were now their largest client, building trust and rapport with client relationship manager and utilising project management principles to implement improvement strategy via tight stakeholder management… Show more • Driving all finance training scheme initiatives by ensuring and monitoring the development of all trainees and achieving central CS targets• Successfully completing procurement of a commercial contract with a new apprenticeship provider • Identifying early issues with provider as we were now their largest client, building trust and rapport with client relationship manager and utilising project management principles to implement improvement strategy via tight stakeholder management resulting in exam pass rates increasing by 25%• Prioritizing diversity and inclusion in recruitment, ensuring fair competition by marketing across multiple platforms and curating diverse panels with mixed experience, gender and ethnicity. • Leading HMRC’s first ever digital recruitment campaign through COVID-19 • Providing guidance to stakeholders on future resource planning • Taking initiative to design and implement support tools to aid the finance community via a communication and marketing strategy • Line management of 2 O bands on job share Show less

• Leading on the procurement of a commercial contract with a new apprenticeship provider • Developing a strategy to move apprentices to the new provider seamlessly • Designing and implementing strategy to drive apprenticeship initiative and meeting CFO targets to utilise Government Apprenticeship Levy budget • Providing guidance to stakeholders on future resource planning amidst procurement of new commercial contract with apprenticeship provider • Supporting the G7 in the… Show more • Leading on the procurement of a commercial contract with a new apprenticeship provider • Developing a strategy to move apprentices to the new provider seamlessly • Designing and implementing strategy to drive apprenticeship initiative and meeting CFO targets to utilise Government Apprenticeship Levy budget • Providing guidance to stakeholders on future resource planning amidst procurement of new commercial contract with apprenticeship provider • Supporting the G7 in the delivery of HMRC’s finance apprenticeship offer by marketing across all digital platforms, reviewing and authorise applications and ensure enrolment on to schemes• Continually review and gather customer feedback through regular networking calls, one-to-one check ins, questionnaires, forums and surveys that provide necessary insight to make regular iterations to the service for continuous improvement• Reviewing and redesigning the apprenticeship intranet pages to make sure they were easy to navigate for stakeholders, up to date and relevant. Show less

• Line managing a team of 9 Band O’s supporting their learning and development and helping them explore and build their talents• Leading project to transition from legacy benefits to Universal Credit. Leading phased rollout across two jobcentres• Ensured staff were effectively mentoring and coaching their customer caseloads and providing support where necessary by going through individual cases with them • Responsible for planning, creating and building digital capability by… Show more • Line managing a team of 9 Band O’s supporting their learning and development and helping them explore and build their talents• Leading project to transition from legacy benefits to Universal Credit. Leading phased rollout across two jobcentres• Ensured staff were effectively mentoring and coaching their customer caseloads and providing support where necessary by going through individual cases with them • Responsible for planning, creating and building digital capability by implementing a tool that increased customer caseload visibility for all work coaches across the office• Identifying barriers and moving customers closer to the labour market • Working to extremely tight SLAs to resolve queries Show less

• Managing a caseload of over 300• Ensured staff were effectively mentoring and coaching their customer caseloads and providing support where necessary by going through individual cases with them • Responsible for planning, creating and building digital capability by implementing a tool that increased customer caseload visibility for all work coaches across the office• Identifying barriers and moving customers closer to the labour market • Working to extremely tight SLAs to… Show more • Managing a caseload of over 300• Ensured staff were effectively mentoring and coaching their customer caseloads and providing support where necessary by going through individual cases with them • Responsible for planning, creating and building digital capability by implementing a tool that increased customer caseload visibility for all work coaches across the office• Identifying barriers and moving customers closer to the labour market • Working to extremely tight SLAs to resolve queries Show less