Veronica Villegas Email and Phone Number

• Responsible for the design, delivery, and implementation of the Military Programs and Recruitment at Verizon. • Lead the efforts for Verizon’s receiving external recognition as an employer of choice for veterans, and military spouses: Ranked #1 Military Friendly Company for three years in a row (2018, 2019 and 2020), #1 Military Friendly Brand (2019 & 2020).• Develop the strategy and manage the employee experience strategy of our Military Apprenticeship Program. • Manage a team of recruiting professionals, functionally aligned, responsible for Verizon’s companywide veteran and military spouse recruiting efforts.

Manage the recruitment process for exempt and non-exempt level positions. Lead the consultative recruiting planning session with stakeholders to define success, set expectations around timelines and communication, and create a target candidate profile. Leverage various tools to identify, and recruit, both job-seekers and passive candidates. Lead unique staffing initiatives that may include searches for niche/emerging skill sets and/or Senior Manager level recruitment. Drive the staffing process to ensure alignment with the needs of the respective function and ensure recruiting approach is efficient, legally compliant and fiscally responsible. Engage the HRBP team and functional leaders to identify skill gaps within the business (i.e. Workforce plan) and proactively build a network of talent for current and future needs. Gather and leverage market insights to influence business decisions and identify linkages to the strategic direction of the client group. Network with external and internal organizations to build mutually beneficial strategic partnerships (e.g. Professional Orgs, Affinity groups, etc.).

Developed and built an imports trading company between Dominican Republic and China from a start up; took sales from $0 to $300 thousand first year sales, established 500 account customer base of retailers, wholesalers and suppliers.Responsible for the application and implementation of HR processes in support of the business needs in the areas of staffing, including on boarding process, development training, compensation, performance management and employee relations.Developed employee compensation structure based on comparable job levels and national compensation levels.Managed employee relations counseling, on boarding, and exit interviewing.Liaised with Labor and Employment Attorneys to develop personnel processes such as, On-Boarding, Training, Performance Management, and Termination to ensure local legal compliance.Researched, analyzed and developed a network of global suppliers with companies from China, Thailand, Taiwan and the Dominican Republic.

Provide HR support to approximately 1,200 salaried employees in the Individual Policy Service Department. Functions include employee relations, succession planning, benefits, performance management, and compensation.Support/ Coordinate the quarterly promotion process, ensure promotion packet is complete, work with compensation in salary recommendations.Liaison between the Individual Policy Service Department, and the HR Centers of Excellence such as Compensation, Recruiting, Diversity, and Policy.Created training material for People Managers in HR subjects such as Maintaining Positive Work Environment and Interviewing guide for Manager.Created guidelines for new hire processes for HR employees.In charge of distributing, analyzing, and reporting to the HR Senior Business Partner and Departmental Heads the exit interviews for voluntary departures.Assist with corrective actions process, from delivering solutions to Managers by analyzing issues, to typing up memo's of understanding and termination letters.Organized HR events such as "Bring you kid to work day", "Yearly Retiree Activities".Created and maintain a file system for Employee Relations documents.

Conducted global analysis of employee compensation structure to ensure external competitiveness and prepared reports for Market Compensation redesign.Created a tool for Compensation Analysis for new hires, promotions, International Assignments and Localization.Conducted Cost Analysis for implementation of Anniversary Recognition program for 2008-2011Created a process to track & maintain personnel files according to compliance with government regulations.Audited active & terminated employee files to ensure company and government regulatory compliance.In charge of resume reviewing & assessment.

Provided communication tools to unit which rescued wounded soldiers.Maintained $3 million communications equipment and secured encoded radio channels, which contained top-secret information regarding operations.Released from active duty with an honorable discharge. (01/2006)

Responsible for company's credentials to ensure government and company compliance.Conducted 30/90/180/365 day follow up interviews with new hire partners to reduce turnover.Assisted with Human Resource Compliance processes.Performed Human Resource/Office pre-audit.Responsible for creating/translating weekly newsletter from English to Spanish.