• Primary liaison with community partners to gain exposure for agency fundraisers, events and recruitment endeavors• Facilitate resource family applicant training courses• KYJO monthly newsletter editor and contributing writer• Social media content contributor • Manage Excel spreadsheets outlining resource parent recruiting data • Maintain resource family application files• Administer SAFE Psycho-Social interviews to assess prospective resource families capabilities• Write SAFE Psycho-Social Home Study reports for resource family applicants• Therapeutic case management services of client’s psycho-social needs

• Delivered exceptional customer service by greeting customers, accurately recording orders and expediting food in a timely manner• Maintained a professional tone while responding to customers inquires/concerns• Prioritized multiple tasks while anticipating guests needs and concerns• Ensured maintenance of food hygiene according to California food handling safety guidelines• Effectively communicated with kitchen staff regarding customer’s allergies, dietary needs and special requests.• Mixed ingredients to prepare non-alcoholic and alcoholic beverages.• Completed financial transitions using digital Point of Sale system (POS) • Trained new floor staff on guest service techniques, proper food handling and restaurant protocol

• Therapeutic case management services of client’s psycho-social needs • Develop/implement therapeutic treatment plans • Ongoing supportive services and consultation to approved resource families• Primary liaison with Department of Social Services social workers, mental health clinicians and medical professionals• Maintain resource parent training workshop attendance records• Seek out/attend community events and workshops to recruit new resource families• Facilitate monthly resource parent orientation

• Administered Parent-Child Interaction Therapy (PCIT)-Therapeutic strategies included live coaching, communication strategies, effective discipline techniques• Individual psychological treatment to children who are victims of a crime, abuse or neglect in • Drafted Psycho-social assessments, treatment plans, and weekly progress notes drafted according to California Medi-cal standards• Participation in weekly team case staffing, individual clinical supervision

• Assisted guests with making menu choices in an informative manner• Delivered exceptional service by greeting customers, accurately recording orders and expediting food in a timely manner• Mixed ingredients to prepare non-alcoholic beverages• Ensured maintenance of food hygiene according to California food handling safety guidelines• Completed financial transitions using digital Point of Sale system (POS) • Prioritized multiple tasks while anticipating guest needs and concerns