Veronica L. Email & Phone Number

Singapore

- Delivers seamless travel experience by providing exceptional customer service to passengers from both economy and business class.- Performs safety and security-related duties in compliance to airline, Civil Aviation Authority Singapore (CAAS) and Federal Aviation Administration (FAA) standards.- Assists with special needs passengers.- Thrives at handling.

Singapore

Tampines Covid-19 Treatment Facility (CTF):- Involved in setting up the Covid-19 Treatment Facility (CTF) through supporting the logistic work by overseeing all furniture, fixtures, and supplies inventory.NurseFirst:- Planned and set-up the operation of Singapore’s first nurse-led telephone triage helpline service by drafting proposals and seeking approval.

Singapore

- Managed the operations of the Health Insights Singapore (hiSG) research project from planning to participants recruitment and engagement, to facilitate smooth operation of the project and adherence to the research protocol.- Successfully coordinated and rolled out several collaborations with different stakeholders with more than 200 registrants.

Singapore, Singapore

- Contributed to the writing of the NUS Saw Swee Hock School of Public Health (SSHSPH) Covid-19 Science Report on Containment Measures and Exit Strategies which collates relevant information on the novel virus for researchers, policymakers, and regional colleagues to better manage the pandemic.- Co-authored a literature review on “Mental Health of Elderly.

Singapore

- Contributed to data collection, data entry work for a psychology qualitative research under the Psychology Assessment & Research Branch (PARB), ensuring accuracy of the data.- Regulated the administration of test instrument through effective communication and classroom management skills to improve fairness and reliability of results.