Veronica Glasgow Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

Reported to the Co-Founder / CTO as the first TPMStreamlined delivery of integrations, increasing integration catalog by >100% in 9 monthsDesigned comprehensive API integrations based on customer demand and API capabilities,partnering with SaaS companies to build new endpoints as requiredUpleveled GTM and customer condence in the integration roadmap with a programmaticdashboard and a standardized prioritization strategy, including meeting with enterpriseprospects and customersScaled cross functional bug, incident response and documentation processes for engineeringand non-engineering orgs

San Francisco, California, Us

- Developed and executed engineering runbook for market expansion, increasing geographic footprint for core product by 115% over ~12 months- Upleveled data infrastructure's data quality standards and processes for new data ingestion and standardization- Proactively raised concerns about inefficient launch processes and successfully secured buy-in for engineering resourcing to address concerns- PM'd team of 2 engineers to build 4 market launch tools, reducing 6+ active hours (& countless wall clock hours waiting for PR review, etc) and over a dozen manual tasks- Strategized and implemented a multi-quarter and cross-engineering technical solution for CCPA compliance - Optimized AWS usage which saved hundreds of thousands of dollars in spending in a quarter- Managed EPM responsible for critical tech ops programs (eng onboarding; documentation strategy; talent & acquisition programs)- Developed and maintained critical eng quality initiatives (postmortem processes; bug triaging; quality reporting)- Received Opendoor's 6th "Master Mechanic" engineering award

San Francisco, California, Us

- Product managed suite of data labeling platforms, including performing user research, strategizing, defining, and wire framing self-serve data collection, storage and manipulation tools- Developed and secured executive sponsorship for short and long term roadmap for program and product development, including a multi-million dollar budget (300% increase since program inception)- Performed due diligence on 7+ crowdsourcing partners, evaluating quality/cost/velocity tradeoffs, API integration, and long term partnership potential- Translated crowdsourced data’s results and precision/recall metrics into strategic and actionableinsights to improve impact of customer and stakeholder product decisions- Owned technical decisions, mentorship for 5 engineers, and intern in the absence of an engineering manager- Implemented an industry-inspiring quality standard assessment for crowdsourced data- Supervised a junior TPM for ~2 years, securing headcount to transition her from a contractor to full time - Drove vision for and oversaw the localization of human computation program in 10+ markets

San Francisco, California, Us

Streamlined launch approval process for discovery experimentation, ensuring stakeholder visibility into decisions and metric impact as well as a standard quality bar across all launches- Evaluated experiment quality and impact, determining likelihood of and reasons for launch/no launch- Implemented accessible metric tracking for launches by integrating process with Jira- Incorporated offline analysis of treatment and control groups to make more informed launch decisions- Partnered with customers, data eng to define and build a standardized experiment report- Automated a tedious process of requesting reviews and preserving a single point-in-time view of experiment’s metric impact for improved visibility into learnings, risks, and successes

San Francisco, California, Us

B.A., Economics, Psychology

Introduction To Architecture Program, Architecture

Diploma