Veronica Hansen Email & Phone Number

*Provided excellent customer service*Utilized Microsoft Word and Excel*Demonstrated mastery of telecommunication software*Built rapport with customers

Woodinville, Wa

* Performed excellent customer service and encouraged customer feedback in survey* Operated industrial dishwasher* Performed closing duties

Bellingham

*Confirmed order accuracy and processed payment quickly and efficiently*Provided excellent customer service*Awarded Employee of the Month for June 2019

Bellingham, Washington Area

• Built rapport with about 70 residents• Greeted new residents and posted a calendar of activities• Engaged residents in both group and one-on-one activities• Offered a variety of activities, and tailored one-on-ones to their interests• Ran group activities such as morning coffee hour and afternoon bingo

Bellingham, Washington Area

*Conducted daily reports of register balance, reconciled register bags, and compiled deposits*Audited media and reported cashiers that were out of compliance*Distributed training material and administered skills tests

Bellingham, Washington Area

* Completed lot associate and cashier training* Greeted and assisted customers in loading up their purchases* Maintained the lot; kept it clear of cluttered carts and debris* Performed cashier duties; rang up items, relayed the total, and handled various payment methods

Bellingham, Washington Area

• Maintained tools and prepared parts for oven and press. • Learned skills to operate machinery quickly, and efficiently. • Interpreted and located engineering drawings on an electronic platform.

Marysville, Wa

• Completed data entry for the Greenbelt project• Recorded various activities that could cause damage to the forest and other protected Tribal Land• Maintained and updated Excel spreadsheets with other information related to forestry

Bellevue

• Supported corporate operations, including legal, HR, IT, and facilities departments.• Assisted legal with a significant project to prepare and maintain employee files• Involved analyzing files and related information• Identified missing information• Compilied reports of these information gaps• Assisted corporate operation groups• Inventoried IT equipment• Set up and tore down office spaces• Filed physical and electronic files• Utilized various office equipment to copy, fax, and transfer files electronically

Bachelor’S Degree, Psychology, 3.62

Associate’S Degree, Integrated Studies, 3.79

* Received faculty honors