Ensured compliance with federal and state, privacy laws including, but not limited to, GLBA, HIPAA, State Security Breach Notification laws, CAN-SPAM, TCPA, and Do Not Call. Reviewed and analyzed the actual or potential impact of proposed and enacted legislation. Partnered with the business on plans of action to mitigate regulatory and/or procedural events, drive event remediation, and validate the effectiveness of remediation. Evaluated Privacy standard operating procedures and training and recommended business process improvements and documentation requirements. Developed privacy directives and guidance, based on findings of privacy gap assessments. Negotiated and consolidated two vendor contracts and reduced costs from $120,000 to $24,000 per year. Managed migration of 6 administrative systems to external vendor; documented and addressed all privacy risks, FTP (file transfer protocols), data security risks, business requirements and functional specifications. Performed data breach investigations and complied with federal and state privacy laws, including, but not limited to, GLBA, HIPAA, Telephone Consumer Protection Act, Telephone Sales Marketing Act and State Breach Notification laws to ensure proper notice to consumers, state attorney generals, consumer reporting agencies and the media. Managed Annual Privacy Mailing Project task force of over 70 key internal and external stakeholders. Identified data security risks and liaised with the Technology Risk Office, Chief Information Security Office, data administrators and programmers to safeguard and protect against unauthorized access and acquisition of employee and client sensitive personal information and company confidential information.

Assisted professors and students with preemption checking; researching primary and secondary sources, opinions, administrative decisions, statutes and regulations; and creating key cite alerts for changes in court decisions, topics, regulations, and statutes.

Researched CERCLA, RCRA & Clean Air Act abatement and remediation; motion in limine to exclude expert witness’ testimony; elements of selective prosecution as an affirmative defense in civil actions; and National Defense Authorization Act procedural requirements for federal employee identification verification.

Conducted client interviews; drafted affidavits, legal memoranda & briefs. Attended removal and bond hearings for detained noncitizens. Researched political asylum issues, well-founded fear (subjective fear and objective risk).

Worked in the Tax and Regulatory Affairs jurisdiction; observed hearings; conducted legal research on tax, statutory and regulatory law, due process and commerce clause issues and unique property assessments; drafted final orders for a special education vendor appeal and an unemployment insurance case; processed cases which required thorough examination to assure all statutory, regulatory and administrative requirements were met including proper service, correct identification of violations/infractions of the municipal regulation and corresponding fine.

Drafted legal briefs & memorandum, document requests and interrogatories; performed client intakes; interpreted whistleblower and retaliation provisions under the statutes and regulations enforced by OSHA and the Office of Special Counsel. I drafted a FOIA appeal, and legal memorandum on whistleblower settlement restrictions, protected activity and adverse actions under the Dodd-Frank Wall Street Reform and Consumer Protection Act and FIRREA.

Reviewed and analyzed over 300 workforce, housing, small business and community reinvestment congressional bills for program development and advocacy purposes.

Provided compliance support for 7 subsidiary life, accident and health insurance companies with 14.2 million customers; partnered with Sun America Financial Group companies and AIG corporate to ensure consolidated approach. Oversaw and guided compliance team in the distribution of new legislation; formed and led working groups to ensure compliance with company policies and new state regulatory requirements; kept senior management informed of all compliance actions taken; prepared and distributed monthly and quarterly senior management reports. Oversaw the Special Investigations Unit (SIU) and Anti-fraud Program; performed fraud investigations; tracked and reported suspected insurance fraud to appropriate regulatory entities. SIU Exam coordinator, participated in market conduct examinations of the companies and responded to state insurance department inquiries in a timely manner. Supervised two compliance analysts to ensure timely and accurate filing of non-financial periodic reports and ad hoc state filings.

Reviewed new laws and regulations; determined their applicability to AGLC policies and procedures to assess potential risk factors. Provided oversight and guidance to compliance team in the distribution of new laws and regulations; formed and led working groups to ensure compliance with company polices and new state regulatory requirements; kept senior management informed of all compliance actions taken; prepared and distributed monthly and quarterly senior management reports. Oversaw the Special Investigations Unit (SIU) and Anti-fraud Program; developed, filed and maintained anti-fraud plans and anti-fraud awareness training; submitted annual fraud reports; assisted with fraud investigations; tracked and reported suspected insurance fraud to appropriate regulatory entities. Assisted with market conduct examinations of the companies and responded to state insurance department inquiries in a timely manner. Managed the timely and accurate preparation and submission of required periodic and ad hoc regulatory filings to all state insurance departments; developed, filed and maintained disaster preparedness and disaster recovery plans.

Conducted needs assessments to determine training goals and address deficits in participants' skills and knowledge; evaluated effectiveness of training against program objectives and recommend appropriate changes. Developed and facilitated training for the Annuity Profit Center domestic and overseas staff. Documented and implemented efficiencies for Medical Underwriting, Trust Document Review, Anti-money Laundering, Suitability, Tax processes and procedures. Reviewed and revised the documentation of Customer Service Procedures in accordance with Sarbanes Oxley requirements. Coordinated and implemented the Annuity Profit Center‘s 2008 Lunch & Learn Series. Proposed and implemented the Annuity Profit Center’s LOMA 280 Training Program. Recognized by Chief Compliance Officer, President and CEO of Specialty Markets and compliance department for development of Anti-Money Laundering training. Promoted to Senior Compliance Analyst within a year of being with the company.

Instrumental in the successful transition from JPMorgan to Bank of New York. Trained over 770 employees on Bank of New York’s systems, policies and procedures with a special focus on compliance training. Facilitated New Associate, Suspicious Activity Reporting, Asset & Account Reconciliation training, in addition to concept and systems training for both internal employees and CPA contractors.

Facilitated New Associate, Collateral Rating Review, Suspicious Activity Reporting, Monthly and Payment Report Review, and Asset & Account Reconciliation training, in addition to concept and systems training. Partnered with Marketing, Technology, and Business Line experts to develop, implement, and evaluate product, concept, compliance and systems training for Structured Finance Department. Provided management with training results, performed training needs assessment, and updated training documentation in accordance with changes in structured finance market, policies and technology. Maintained Training Team Schedule and led Training Team Scheduling meetings. Trained over 1700 employees and led over 204 training classes.

Managed relationship for 7 financial structured transactions ($6.0 billion in assets); prepared and reviewed investment position reports; performed payment calculations, hedge/risk analysis and complex structured calculations for investment banks, rating agencies, portfolio managers and investors. Analyzed and interpreted complex legal and credit documents with regard to model requirements, compliance and management.