Veronica Wolner Email & Phone Number

Carson City, Nevada, United States

Mobile, Alabama, United States

Mobile, Alabama Area

• Composed effective accounting reports summarizing accounts payable data.• Reconciled discrepancies between accounts receivable/ accounts payable and general ledge accounts using Quickbooks. • Answered customer phone calls and walk in inquiries. • Ordered materials and dispatched deliveries/ service calls. • Followed DOT regulations

Rockledge, Fl

• Successfully implemented new technologies and process automation to encourage continuous improvement.• Facilitated successful internal and external audits through sound and thorough documentation.• Composed effective accounting reports summarizing accounts payable data.• Reconciled discrepancies between accounts receivable general ledge account and accounts receivable trial balance account. • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.

Juno Beach, Fl

Under direct supervision, provides full account management support to business, commercial, industrial, national, and/or government customers. Handles customer requests and complaints and interfaces with vendor partners and management to resolve. Customer support and resolution includes high exposure, escalated calls such as executive level complaints, calls from media, attorneys, and or issues escalated to the Public Service Commission (PSC). Performs other customer support tasks such as claims processing and resolution, contractor invoices, enrollment, billing, fulfillment, etc.

Palm Beach Gardens, Florida

Identify current and future customer service requirements by establishing personal rapport with potential and actual customers Provide product, service, or equipment technical information by answering questions and requests. Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule. Responsible for building aircraft sales campaigns for clients in both acquisition and sale. Gain customer acceptance by explaining or demonstrating cost reductions and operations improvements. Comply with federal, state, international and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions. Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. Heavily focused on media presence.

Tampa, Florida

Responsible for assisting with Hawker Beechcrafts Warranty Department, which includes filing and understanding all HBS and vendor claims with needed research, account reconciliation, credit memo processing, a full understanding of SAP to navigate and confirm aircraft and purchase order accuracy. Works closely with CPM’s and Administrative staff to ensure the most accurate billing information is presented. Also assists the Parts Department to ensure parts are correctly organized and returned in a timely manner.

To promote safety and ensure well being of the aircraft and passengers at all times. Currently trained in in-flight services for aircraft Boeing 737, 747, 767, MD80 and experienced in confidential corporate and government travel designated by FAR’s, FAA and the United States Government. Currently holding a secret clearance.

Arlington Heights, Il

Oversaw all aspects of HR including but not limited to recruitment and retention, benefits, payroll, employee training and culture development. Developed and directed work-class employee relations programs for 300+ employees. Worked with department managers to ensure appropriate staffing levels. Managed and developed training programs for all key departments. Created and enforced the company and Employee Handbook Guidelines. Responsible for asset purchases, to include building and company expansion, purchase orders, and legal contracts. Point of contact for all company relations and internal affairs.