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Veronique Bachmann Email & Phone Number

Directrice de l'Expérience Client chez Mumzworld.com | Senior Project Manager at Mumzworld.com
Location: Bordeaux, Nouvelle-Aquitaine, France 5 work roles 2 schools
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Role
Directrice de l'Expérience Client chez Mumzworld.com | Senior Project Manager
Location
Bordeaux, Nouvelle-Aquitaine, France
Company size

Who is Veronique Bachmann? Overview

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Quick answer

Veronique Bachmann is listed as Directrice de l'Expérience Client chez Mumzworld.com | Senior Project Manager at Mumzworld.com, a company with 182 employees, based in Bordeaux, Nouvelle-Aquitaine, France. AeroLeads shows a matched LinkedIn profile for Veronique Bachmann.

Veronique Bachmann previously worked as Customer Experience Director at Mumzworld.Com and International Project Manager / Business Development at Cdiscount. Veronique Bachmann holds Consultant Formateur, Consultant / Formateur from Excelia.

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Email format at Mumzworld.com

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Mumzworld.com

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Profile bio

About Veronique Bachmann

Deliver a seamless Customer Experience across all stages and touchpoints in the customer journey, shape strategies, understanding the customers’ needs and requirementsDelivering outstanding customer service in maximizing the customer journey across all touchpoints and improving loyalty, cross sell and effectivenessE-commerce:Coordination and implementation of international website platform from project phase to launchCustomer Care: Customer Relationship ManagementLogistics & Supply Chain Management: end to end SC ManagementStrategic Project ManagementContinuous Improvement: reduce global costs using Lean Manufacturing, Kaizen,5S , KPIs, quality management,Team Management: multi-site teams - 30 à 120 FTE– recruitment – Job desks – performance monitoring – training plan & career DevelopmentP&L Management Reporting: KPI’s – supervision and monitoring of business activity, forecast, data analysis Social Relationship ManagementBilingual EnglishSpecialties: >customer centric experience>>Supply Chain Operations, Customer Service>Operational leadership (including HR, Legal, Distribution)>Leading & implementing of new ERP systems >Process innovation> Strategic planning> Project management> Business solutions>Account Operations>Budget Management (Gross to net)>Content Development

Listed skills include Operations Management, Inventory Management, E Commerce, Supply Chain, and 35 others.

Current workplace

Veronique Bachmann's current company

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Mumzworld.com
Mumzworld.Com
Directrice de l'Expérience Client chez Mumzworld.com | Senior Project Manager
dubai, dubai, united arab emirates
Website
Employees
182
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5 roles · 21 years

Veronique Bachmann work experience

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Customer Experience Director

Current

Dubaï, Émirats Arabes Unis

Ensure that the customer experience team works in collaboration with all business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey. Oversee strategy, planning and execution of Enjoy’s Customer Experience goals, including defining specific near-term and long-term roadmap.

Jan 2020 - Present

International Project Manager / Business Development

Bordeaux Area, France

Senior International Project ManagerManaged the "Go to Market" roadmap for Cdiscount's expansion in Latin America, Asia, Africa, Europe…Market analysis: evaluation of the of e-commerce markets opportunities Coordination and implementation of website platform/business from project phase to launch Framing and Leading of the Project Roadmap, integrating GO TO.

Jul 2013 - Dec 2018

E-Commerce Operations Manager

Lisses

E-Commerce Operations Manager – Project ManagementFocusing on Customer Service, Inventory Planning and Fulfillment services, effectively providing guidance to Toys"R"Us market on how to benchmark and effectively launch the operations of the online webstore and run the daily operations. - E-commerce Launch (business case - RFP – Contracts – Quotations –.

Jan 2010 - May 2013

Country Operations Manager

Paris Area, France

Country Operations Manager- Customer Service & Operations Organizational leadership – leading a team of 40 people. Ensure proper staffing & training of employees to provide necessary support for internal & external customers and to develop a leadership talent for advancement and succession planning to deliver premium service to our customers.- Supply.

2005 - 2009 ~4 yrs

Responsable Des Opérations - Logistique/Transport Relation Client

Région De Strasbourg, France

Responsable Relation Client – Logistique & Transport

Jan 2001 - Feb 2005
Team & coworkers

Colleagues at Mumzworld.com

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2 education records

Veronique Bachmann education

Consultant Formateur, Consultant / Formateur

FAQ

Frequently asked questions about Veronique Bachmann

Quick answers generated from the profile data available on this page.

What company does Veronique Bachmann work for?

Veronique Bachmann works for Mumzworld.com.

What is Veronique Bachmann's role at Mumzworld.com?

Veronique Bachmann is listed as Directrice de l'Expérience Client chez Mumzworld.com | Senior Project Manager at Mumzworld.com.

Where is Veronique Bachmann based?

Veronique Bachmann is based in Bordeaux, Nouvelle-Aquitaine, France while working with Mumzworld.com.

What companies has Veronique Bachmann worked for?

Veronique Bachmann has worked for Mumzworld.Com, Cdiscount, Toys R Us, Nike, and Bayrol France Sas.

Who are Veronique Bachmann's colleagues at Mumzworld.com?

Veronique Bachmann's colleagues at Mumzworld.com include Mohsin Hassan, Rasikaa Ravi, Saif Ali Rehman, Riyad Hasan, and Abdelmagid Musa.

How can I contact Veronique Bachmann?

You can use AeroLeads to view verified contact signals for Veronique Bachmann at Mumzworld.com, including work email, phone, and LinkedIn data when available.

What schools did Veronique Bachmann attend?

Veronique Bachmann holds Consultant Formateur, Consultant / Formateur from Excelia.

What skills is Veronique Bachmann known for?

Veronique Bachmann is listed with skills including Operations Management, Inventory Management, E Commerce, Supply Chain, Project Management, Strategic Planning, Cross Functional Team Leadership, and Business Intelligence.

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