Barbara Parson Email & Phone Number

Atlanta, Ga, Us

Remote

Create and design application and software testing processesMonitor system and software functionalityEnsure offerings are entirely functional and provide quality assurance for software productsAutomated testing and problem-solving of various tasks that work towards a development processAdvise best practices and optimizations throughout testing and bug-fixing processesCollaborate with fellow software QA leads to develop test plans and new approaches for seeking out bugs and exploits in end-user-facing applicationsEstablish and implement rigorous reporting and automated monitoring systemsEstablish creative direction for the company within brand guidelinesManage multiple projects within design specifications and budget restrictionsImplement feedback and changes whenever possible

Framingham, Massachusetts, United States

Responsibilities:Using a proactive technique, I generate significant improvements in test coverage and quality control output. It is worth noting that by creating and executing numerous automated testing techniques, I increase overall efficiency and production.Key Achievements: Developed, conceptualized, and changed test cases to perform dependable manual tests and test web-based applications for a wide customer while providing thorough QA testing results with a focus on detail. Constantly maintained high development standards and maximum customer satisfaction by rigorously testing each product's operation, performance, and adherence to design specifications. Improved software and simulated software production environments to allow improved testing by monitoring, evaluating, and assisting with issue remedies as soon as possible.

Seattle, Washington, United States

Responsibilities:In my present role, I organize and construct tests, as well as identify variables to be examined via a detailed split of components for prospective analysis. I also promote other social media projects by using best-in-class SEO optimization tactics. Prioritized client service and met/exceeded client expectations by executing client plans in the digital realm and aiding with all aspects of digital marketing strategy and management. Served as a major spokesman for many businesses on various social media accounts, addressing interested parties' questions and promoting essential characteristics of goods and services. Investigated and assessed current trends across various social media platforms, consumer behaviors, and viral content, with a major focus on improving public relations tactics. Developed and implemented successful social media (SM) marketing strategies for promoting goods, services, and new content using SM platforms such as Twitter and Facebook.

Atlanta, Georgia, United States

Responsibilities:In this position, I used my exceptional communication abilities to build and maintain long-term connections with both internal and external clients. I sent requests to the appropriate department to prevent issues from recurring and to suggest improvements to existing procedures. Furthermore, I gathered information and documented talks with numerous customers in order to track requests, concerns, and successful answers, all while instructing consumers on all elements of unique price possibilities and corporate products.Key Achievements: Evaluated reports on ways to increase department efficiency and addressed difficult client situations while being cool and polite. Identified service needs and accurately input information into electronic systems by effectively presenting insightful queries. Provided excellent customer service and support to all customers, which led to new prospects and continued company development. Identified any current problems and possible remedies by analyzing client account data using proven analytical talents.

Bachelor Of Science In Computer Science & Software Engineering (Honors 3.93) (2012), Computer Science, 3.93

Master Of Business Administration In International Business (Honors 3.83) (2014), International Business, 3.83

Computer Science

Onward to Opportunity