Veva Johnson-Milton, Shrm-Cp Email and Phone Number
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APPROACHABLE HOTEL OPERATIONS EXECUTIVE/ HR PROFESSIONALCreate “WOW” guest satisfaction (memorable moments that drive referrals and repeat visits) that drives sales & profit growth. Leverage MBA to deliver operational excellence maximizing financial flow-through. Connect ‘big picture’ strategies to tactical execution, including controlling costs without compromising the guest experience. Contribute to maximizing revenue ‘in the moment’ by rallying the team to outperform expectations. Particularly skilled at finding the right talent and fostering a positive work environment that leverages the best each team member has to offer. As a dedicated human resource professional, I am consistently focused on developing efficient processes, benefits management, employee relations, recruitment, HR compliance and auditing, training and development, and employee recognition. Unfailingly demonstrate that delivering on brand promise of Exceptional Service drives Revenue Growth:Exceptional Service = Guest & Associate Engagement + Financial Management + Operational ExcellencePlease feel free to contact me at veva.johnsonmilton@gmail.com.
Casey Trees
View- Website:
- caseytrees.org
- Employees:
- 35
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Human Resources GeneralistCasey Trees Jun 2022 - PresentWashington, District Of Columbia, United StatesCasey Trees is a Washington, DC based nonprofit, committed to restoring, enhancing and protecting the tree canopy of the nation’s capital. To fulfill this mission, we plant trees, engage thousands of volunteers of all ages in tree planting and care, provide year-round continuing education courses, monitor the city’s tree canopy, develop interactive online tree tools and work with elected officials, developers, and community groups to protect and care for existing trees and to encourage the addition of new ones.Manage the Human Resources Department and is responsible for the compliance of all HR procedures and policies from a Company, federal, and local compliance standpoint. Provide day to day HR oversight and support. • Maintains overall awareness and remains current on changing regulations on laws including, but not limited to EEO, FLSA, Title VI/Civil Rights Act, Worker’s Compensation, FMLA, and ADA • Direct, manage, and participate in the recruitment process ensuring that the company secures the best talent available. • Manage on-boarding process and ensure that all new hires go through a smooth orientation. • Handle payroll processing • Ensure the accurate preparation and processing of a variety of human resources documents and ensures compliance with all applicable regulations, policies, rules, and requirements. • Communicate health, life insurance, and 403(b) retirement benefits to eligible employees. Coordinate and conduct annual open enrollment process for all eligible staff. • Administer FMLA and all leave of absences according to the applicable state and federal laws and regulations.• Enforce company standards and policies through written material, training, and consistent administration. • Prepares ad-hoc reports including labor trends, employee turnover data, required censuses, recruitment progress, and employee evaluations -
Human Resources ManagerPlan Do See America Jul 2018 - Mar 2022Manage the Human Resources Department and is responsible for the compliance of all HR procedures and policies from a Company, federal, and local compliance standpoint. Provide day to day HR oversight and support. • Maintains overall awareness and remains current on changing regulations on laws including, but not limited to EEO, FLSA, Title VI/Civil Rights Act, Worker’s Compensation, FMLA, and ADA • Direct, manage, and participate in the recruitment process ensuring that the company secures the best talent available. • Train and assist managers with coaching and counseling, progressive discipline, and termination process • Manage on-boarding process and ensure that all new hires go through a smooth orientation. • Handle payroll processing for over 100 team members using ADP Workforce Now including but not limited to garnishments, collecting payroll requests, and distributing payroll checks.• Ensure the accurate preparation and processing of a variety of human resources documents and ensures compliance with all applicable regulations, policies, rules, and requirements. • Communicate health, life insurance, and 401 (k) retirement benefits to eligible employees. Coordinate and conduct annual open enrollment process for all eligible staff. • Administer FMLA and all leave of absences according to the applicable state and federal laws and regulations.• Enforce company standards and policies through written material, training, and consistent administration. • Acts as a liaison between management/staff and National HR Director to ensure priorities and activities are discussed and consistent application of policies and procedures are enforced • Prepares ad-hoc reports including labor trends, employee turnover data, required censuses, recruitment progress, and employee evaluations -
Assistant General ManagerHilton Garden Inn- Washington Dc/Us Capitol Jun 2014 - Jan 2018Directed hotel operations by playing hands-on role in managing guest and associate satisfaction, human resources, and financial performance. Associate Engagement/Human Resources• Consistently created a positive work environment for employees through daily recognition, quarterly luncheons, department outings, associate events and having an “open door policy.” • Conducted brand orientation for new hires and daily service training for all associates; maintained high standards through continued coaching.• Handled all HR related responsibilities including on-boarding of new team members, administrating performance evaluations, payroll, associate engagement surveys, workers comp/unemployment claims, annual benefits enrollment/ benefits management, incident/accident reporting, employee file maintenance, I-9 compliance, as well as additional HR related tasks. Financial Management • Directly managed financial and accounting controls - both corporate and on-property: o Reviewed checkbook tool to ensure expenses were within budgeted amount. o Oversaw daily financial operations ensuring compliance with corporate accounting procedures.o Handled all AR. AP, Cash Control, Daily Banking, Chargebacks and Month End Reporting. Operational Excellence/ Guest Satisfaction• Increased overall guest satisfaction scores year-over-year by identifying trends, conducting ongoing service training's and implementing department/ property incentive programs. • Managed flow of labor by coaching department heads to balance scheduling within the budgeted POR while ensuring proper coverage during peak times to maintain an exceptional level of customer service. • Conducted brand standard audits to ensure brand service strategy and brand initiatives were in place. • Resolved and followed up on guest concerns, guest assistance inquires, and SALT Alerts.
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Assistant General ManagerMarriott International - Residence Inn Washington Dc-Downtown 2000 - 2014Washington D.C. Metro AreaDirected hotel operations delivering a return on investment (ROI) for both corporate and property ownership by playing hands-on role in managing guest and associate satisfaction, human resources, and financial performance. Consistently deliver across all metrics by leading: ✔ Guest & Associate Engagement ✔ Financial Management✔ Operational Excellence -
Front Office ManagerMarriott International - Residence Inn - Vermont Avenue 1998 - 2000Washington D.C. Metro AreaManaged Front Desk operations; led team by example in delivering world-class guest service and following operational best practices to minimize potential errors / complaints.
Veva Johnson-Milton, Shrm-Cp Skills
Veva Johnson-Milton, Shrm-Cp Education Details
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Concentration In Human Resources -
Hospitality Sales & Meeting Management -
Hotel & Restaurant Management
Frequently Asked Questions about Veva Johnson-Milton, Shrm-Cp
What company does Veva Johnson-Milton, Shrm-Cp work for?
Veva Johnson-Milton, Shrm-Cp works for Casey Trees
What is Veva Johnson-Milton, Shrm-Cp's role at the current company?
Veva Johnson-Milton, Shrm-Cp's current role is Human Resources Professional.
What is Veva Johnson-Milton, Shrm-Cp's email address?
Veva Johnson-Milton, Shrm-Cp's email address is ve****@****ail.com
What is Veva Johnson-Milton, Shrm-Cp's direct phone number?
Veva Johnson-Milton, Shrm-Cp's direct phone number is +120284*****
What schools did Veva Johnson-Milton, Shrm-Cp attend?
Veva Johnson-Milton, Shrm-Cp attended Strayer University (Va), Johnson And Wales University, Johnson And Wales University.
What skills is Veva Johnson-Milton, Shrm-Cp known for?
Veva Johnson-Milton, Shrm-Cp has skills like Hospitality Management, Hotel Management, Hotels, Front Office, Guest Service Management, Customer Satisfaction, Food And Beverage, P&l Financial Management, Operational Excellence, Management, Customer Service, Employee Engagement.
Who are Veva Johnson-Milton, Shrm-Cp's colleagues?
Veva Johnson-Milton, Shrm-Cp's colleagues are Dan Martin, Cortney Kraekel, Barbara Shea, William Herbst, Charles Flickinger, Robert Shaut, Alex Palacios.
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