Application Operation Lead
Current✓ Managed migration projects, ensuring quality and compliance✓ Partnered with stakeholders and external vendors✓ Provided Tier 3 support to 15K+ users and 50+ TSOs.✓ Visualized and validated terabytes of data effectively✓ Defined API standards, developed regression tests✓ Developed API and web page monitoring application✓ Established coding standards through code reviews✓ Streamlined IT processes and updated user documentation✓ Configured, automated, and… Show more ✓ Managed migration projects, ensuring quality and compliance✓ Partnered with stakeholders and external vendors✓ Provided Tier 3 support to 15K+ users and 50+ TSOs.✓ Visualized and validated terabytes of data effectively✓ Defined API standards, developed regression tests✓ Developed API and web page monitoring application✓ Established coding standards through code reviews✓ Streamlined IT processes and updated user documentation✓ Configured, automated, and administered JIRA Show less