Vanessa Hernandez Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

Scarborough

Scarborough

• Registered and checked-in patients using Oscar software• Coordinated patients incoming referrals• Assisted three doctors• Maintained patient's information• Validated patients healthcard• Assisted patients in filling out forms• Filed out referrals• Uploaded/filed patients reports into electronic chart• Directed patients into assigned examination room

2130 Lawrence Ave East

• Reviewed and organized patient charts for insurance, lawyers, and other third party requests• Contacted patients to book for appointment, follow up, and/or confirmed appointments• Assisted five family physicians and four specialists on administrative duties• Operated computer to access electronic medical records, schedules and other basic office support software• Answered patient inquiries on the phone and email• Processed requisitions and referrals• Performed other duties as assigned• Provided receipts for non-OHIP services• Helped in training and supervising students during their internshipPlease see below for Placement Position at Surrey also

• Greeted and provided prompt service to clients• Maintained service level for each assigned section from the moment the client arrives to when the client departs while maintaining a positive attitude• Ensured timely delivery of menu and beverages• Supported and assisted teammates as needed• Set tables according to Rosedale standards• Cleaned and restocked supplies needed for an event

Toronto, Canada Area

• Received payments by cash, cheque, credit cards and vouchers• Answered customer’s questions and assisted them by providing information and resolving their complaints• Performed multi-tasking for faster service• Greeted, cashed out and took customer orders in an appropriate manner• Maintained a clean station while completing other duties such as cashing out, serving food, making beverages, and/or stocking up supplies

Scarborough, Ontario

•Provided support for the medical administrative staff•Maintained patient files through Electronic Medical Record-(EMR) software•Contacted patients to book for follow-up appointments•Documented all communications and contacts with the patient on the phone•Greeted and checked-in patients•Faxed and photocopy patient files

Medical Office Management/Administration

Activities and Societies: Student Leadership Academy MemberAs a George Brown College graduate of Office Administration - Medical Diploma.

Diploma

Activities and Societies: Filipino Club, Volunteer Opportunities, Multicultural Day