Victor J. Galfano, Fache Email & Phone Number

Flagstaff, AZ, US

• Currently serving as Interim Associate Chief Hospital Executive – Provident Hospital of Cook County.
• Provided strategic planning and board relations consultation to the World Organization of Family Doctors, a global, not-for-profit organization of family physicians focused on education and access to care.

Flagstaff, Arizona

• Comprehensive Integrated Care is a ten-site clinical practice focusing on lower extremity revascularization with the objective of preserving limbs and avoiding amputation. Installed as the first Practice Administrator.
• Restructured program and grew volume from an average of 28 cases/month to 42.
• Increased monthly revenue from $1,475,000 to $1,957,000.
• Increased podiatry visits from start up to an average of 7.7 visits per day.
• Improved diagnostic productivity by 15% and implemented changes that produced system wide improvements. Reduced time to appointment from as long as nine weeks down to three.

Phoenix, Arizona

• Challenger, Gray & Christmas is an outplacement firm supporting executives in transition. Remotely worked with executives in transition to create a search plan that maximized their potential to land the best possible.
• Supported over 270 executives in transition in a wide range of service and production industries.
• Experienced in leading senior leaders in developing and implementing career development plans, search strategies focusing on networking and online resources. Coached leaders in interview preparation combining both hard.
• Provided wide range of business development programs for leaders seeking to begin entrepreneurial pursuits as an alternative to their previous career paths.
• Recognized as a Division top service provider based on client feedback.

Muncie, Indiana

• AMG is a ten-hospital, national system of specialty hospitals. Market CEO in central Indiana for a two campus specialty hospital provider. Responsible for full financial and operational performance, including referral.
• Successfully recovered EBIDTA from (4.7%) to a.5% positive margin (a $570,000 improvement) in one calendar year through reductions in cost, improved operations and active management of a sales force.
• Applied continuous quality improvement tools and best practices to achieve increases in results of corporate quality measures, enhanced outcomes favorable to Corporate Benchmarks from 20 to 26. Developed culture of.

Gary, Indiana

• DCCS is a consulting firm focusing on hospital operational and financial performance. Focused on hospital turnaround, operations, organizational improvement and business development. Operational and business.
• Completed operational and business development assessment, recommendations and implementation to improve organizational management.
• Evaluated and implemented Business Development programming, including referral profiling, admission management and setting performance expectations.

Northwest Indiana & Northern Kentucky

• Select Medical is a national provider of post-acute care specialty hospitals and rehab services. CEO of specialty hospitals (LTACH) in multiple markets. Served as Market CEO in northwest Indiana and single site in.
• Expanded admission criteria, achieving growth in average daily census by 9.8% and expanding profitability year over year by 12%.
• Successfully revised staffing, resulting in 17% improvement in productivity and 2.7% overall improvement in cost.
• Increased quality focus and stabilized leadership, 25% improvement in quality metrics which included customer service (HCAHPS) and Discharge Outcomes.

Eau Claire, Wisconsin

• Sacred Heart Hospital is a 344-bed hospital, part of the 13 hospital Franciscan Catholic, Hospitals Sisters Health System. Set strategic direction and operations for heart program, emergency medicine and trauma center.
• Administered cardiac service development. Created open-heart surgery program and expanded cardiac catheterization program, with total cardiac patients increasing by 334 (21%).
• Directed regional cancer center program. Collaboratively worked with medical staff to earn Commission on Cancer Accreditation with Outstanding Achievement Award. Installed new linear accelerator and increased radiation.
• Successfully transitioned a 24,000/Yr visit emergency department to a new physician group. Increased hospital admissions by 1 percent.
• Key participant in application for the Wisconsin Forward Award (state-level Baldrige Award). Developed and presented process management and continuous improvement component.
• Applying Studer principles, led patient satisfaction for Outpatient Services. Net Result: Outpatient Services satisfaction improved from the 61st to the 84th percentile.

Served a variety of hospitals in leadership roles in Cleveland, Chicago, S. Carolina, Saudi Arabia and N. Dakota.

Masters, Hospital Administration

Minneapolis Minnesota

Bachelors, Hospital Administration/Psychology

Activities and Societies: Wrestling - lettered.Moorhead Minnesota