Seasoned professional with 12 years of experience in workforce management (WFM), Business Binance, VBA automation and Reporting. Proven track record of increasing operational efficiency, optimizing financial performance, and streamlining processes through VBA automation. Expertise in workforce planning, capacity forecasting, scheduling, financial analysis and reporting platforms. Proven ability to align resources, increase productivity, and provide strategic insight for informed decision making. Skilled in managing cross-functional teams and fostering collaboration to achieve business goals. Committed to continuous improvement, growth and achieving exceptional results as a trusted leader and advisor.