Virginie Herserange Email & Phone Number

Oslo, Norway

- As an Everbridge Suite Subject Matter Expert, I work directly with customers, and with our internal sales team, to understand why a product was purchased, what the goals are, and what the potential obstacles will be. Ensure client use cases are well understood by both yourself, as well as the supporting cast.- I plan, organize and manage all phases of a.

Oslo, Oslo, Norway

While working closely with new major companies through a structured process to build accounts, provide technical guidance, provision product features and deliver best practices:- I determine customer needs and requirements based on use cases and industries.- I plan, develop and test technical solutions and architectures.- I ensure consistently positive.

Oslo, Oslo, Norway

Provide professional implementation and support services to clients resulting in smooth, well-coordinated implementations.Perform new client set up and configurationFollow established implementation processes and implementation guidelines for new clients or new services to existing clients. Help create new processes for new products.Effectively and.

Paris Area, France

Maintaining a long-term relationship with KPMG's Communications teams.Analyze global corporate, financial, digital transformation, information security and advanced technology studies, due diligence reports and press releases issued by and linked to the largest and most renowned accounting firms in the world collectively know as the Big 4 – PwC, Deloitte.

Geneva Area, Switzerland

Deploy and oversee both tactical and strategic components of project management and marketing campaigns to make FCE a prominent reference in the distribution of medical devices and the opening of franchises.Pursue the distributors and franchising onboarding program (systems support, processes, KPIs and other data analysis, onboarding guides and.

Mahajanga, Madagascar

EMPOWERING SOCIAL ENTREPRENEURSHIP PROGRAMS IN AFRICAFounding of Madagascar's first plant-based restaurant and youth movement, together with the creation of health-oriented, sustainability-focused, reforestation and entrepreneurship programs, and a community organization providing underprivileged children and students with a free game area, sport events.

Paris Area, France

Lead projects and communications efforts, bringing in an additional 5,000 inquiries in the first quarter.Spearheaded strategies to support growth and reestablish reputation.Oversaw the execution of projects and marketing plans and digital campaignsDeveloped short and long-term budgets for the marketing/public relations program and its activities, monitor.

Barcelona Area, Spain

In charge of clients requirements analysis (arranging workshops and creating surveys), managing a team of 60 agents.Determined clients preferences thanks to specific and quantifiable users experience metrics.Evaluated feedback, used root cause analysis, generated reports while working in line with other departments such as IT through ticketing management.

Barcelona Area, Spain

After the iPhone 4 suffered a widely-reported blow known as the "Antennagate" (major reception issues), users' complaints had to be addressed.Improved the user experience on Apple's French website with a specific focus on developing functionality (includes content and usability).Collected and evaluated customer feedback data for phones, tablets and audio.

Master'S Degree, Business, Management, Marketing, And Related Support Services

Advanced Technician Certificate In Communications