Victoria D.

Victoria D. Email and Phone Number

Skin Therapist; Acne Specialist; Virtual Esthetician • Accounts & Community Manager • Wellness Coach • UGC Creator | Helping people find solutions to meet their unique needs. @ Pierre Fabre Group
castres, occitanie, france
Victoria D.'s Location
United States, United States
About Victoria D.

Hello there, Victoria here! My career spans around a decade in the Wellness and Beauty space. I offer skills in personalized sales, direct ad copy, digital content, account management, team training, email and technical support, as well as product QA.I am often recognized for my communication skills, social media literacy and quick adaptability to new workplace programs and protocols. I believe my emotional intelligence and charisma sets me apart from others because of my natural ability to create an inviting space that builds a trustworthy rapport with my team, clients, and customers. Professionally, I seek opportunities in Wellness, Beauty or Tech to showcase my analytical mindset and interpersonal skills to truly make a difference in the lives of others. Outside of work, I have a passion for vegan cooking, performing arts, and self-development literature.If anything above interests you, I'd love to connect!

Victoria D.'s Current Company Details
Pierre Fabre Group

Pierre Fabre Group

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Skin Therapist; Acne Specialist; Virtual Esthetician • Accounts & Community Manager • Wellness Coach • UGC Creator | Helping people find solutions to meet their unique needs.
castres, occitanie, france
Website:
pierre-fabre.com
Employees:
6587
Victoria D. Work Experience Details
  • Pierre Fabre Group
    Virtual Esthetician
    Pierre Fabre Group May 2023 - Present
    With being a Skin Consultant to a DTC eCommerce company, I engaged daily in more than 25 consultations with a diverse clientele, providing tailored beauty product recommendations to address their specific concerns and needs. Offered support to the Customer Care team by efficiently managing orders and helping to resolve intricate website issues of the consumer. Nurtured the brand's already-set partnerships of over 10 authorized resellers to ensure the accurate representation of brand products and detailed ingredient information. Created copy for Customer Care communications to better average sale orders. Demonstrated a strong commitment to Quality Assurance and Safety by systematically analyzing and collecting data from customers who encountered adverse reactions. Adapted to operate in multiple systems like Zoom, Zendesk, Microsoft Teams, Magento, Subscribe Pro, Staci and Narvar.
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  • Beautytap
    Verified Beauty Expert
    Beautytap Feb 2023 - Present
    See my UGC collection of reviews, photos and videos from over 50 different beauty and wellness products. To be qualified to offer reviews, the candidate must go through an in-depth education process for each brand and product. This UGC collection is based on my authentic feedback and knowledge as both a beauty professional and an average consumer.
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  • Magnet Beauty
    Virtual Esthetician
    Magnet Beauty Apr 2022 - Mar 2023
    Palo Alto, California | Remote
    As a BeautyPro Sales Consultant, I offered Customer Service by connecting with customers through live chat and on-demand video to answer skincare-related and web platform concerns. I uphold current knowledge of new and established products from multiple brand partners. Through open-ended inquiry, each customer receives an in-depth custom skincare routine or solution for their order requests, providing brand partners an increase in conversion rate and on average order value.Serviced customers for brands like Yon-ka Paris, Dr. Dennis Gross, Pevonia, BeautyBio, Codex Beauty, Neolastin, Young Goose and many more. Accomplishments: Received 3 back-to-back performance rewards for hitting monthly quota.
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  • Haldi
    Account Specialist
    Haldi Apr 2022 - Aug 2022
    San Francisco Bay Area | Remote
    With my role as a Virtual Esthetician at the start-up company Haldi, I managed 15-18 accounts per day. In each account I analyzed intake forms, customer product history, and customized new orders for customer needs and requests. Tailored copywriting for each order to feel uniquely received by customers. Contributed to social media content creation. Provided product QA regarding company platform to aid in easier workflow for all.Highlight: Versed with productivity and conferencing tools like Slack, MS Office, Google Suite, Trello, Zoom and more.
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  • Hercollective
    Health And Wellness Coach
    Hercollective Apr 2021 - Mar 2022
    Broadbeach, Australia | Remote
    In my role as a Health and Wellness Coach, I provide a welcoming space for my clients in order to receive a better understanding of their wellness visions and challenges. Through discovering their needs and gaps I select the best-suited program for them. Reviewed 15-25 assessments a day and scheduled consultations with high valued prospects. I handled all inbound and outbound leads through email, zoom, and chat. My clients receive education on nutrition, physical health and self-care routines to aide in their personal journey. Together we then meet weekly to collaborate on setting goals that align with their greater vision of wellness.
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  • Wellcoaches
    Health And Wellness Coach
    Wellcoaches Apr 2021 - Dec 2021
    Wellesley, Massachusetts, United States | Remote
    As a practiced Health and Wellness Coach, it was my responsiblilty to build the utmost rapport and trust with clients. I engaged with my clients to explore and help design their own vision of wellness in either physical activity, dietary adjustments, mindset changes or self-care routines. With a safe foundation and the art of motivational interviewing, my clients and I discovered their most unmet needs. Through this, we collaborated in creating managable weekly goals aligned with their vision of wellness.
  • Sacramento Naturopathic Medical Center
    Skin Consultant
    Sacramento Naturopathic Medical Center Jun 2020 - Sep 2020
    In my seasonal position at Sacramento Naturopathic Center, I provided Skin Consultations via phone, email and in person to comply within CDC's pandemic guidelines which added to product sales revenue. I led 3rd party testing events every week for all new and established patients. Lastly, provided support in other areas of the center like admin, sales, billing, and inventory.
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  • Federico Beauty Institute
    Esthetician
    Federico Beauty Institute Jul 2019 - Mar 2020
    California, United States
    As a practiced Esthetician, I educated my clients on how to use products, create lifestyle changes, and perform easy at-home facial techniques like Gua Sha and facial reflexology to maintain their natural glow. Highlight: My Social Media literacy improved reach and engagement for Federico's online platforms like Instagram and Facebook increasing personal bookings by 40%.
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  • Massage Envy
    Assistant Clinic Manager
    Massage Envy May 2017 - Jun 2019
    In my role as an Assistant Clinic Manager, I supervised up to 30 staff members, created schedules, and complied with OSHA regulations. Aside from managing staff, I handled billing and processing for 120 member accounts and led training within the sales department. Not only did I train new employees, I also collaborated closely with HR to select the best team members for open positions. Accomplishments: During my time at Massage Envy, I was awarded #1 in Sales for the year 2018 across 5 different franchise locations. Within 2 quarters I doubled our location's member accounts and boosted the closing rates by 133%.
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  • Starwest Botanicals, Inc.
    Assistant Account Manager
    Starwest Botanicals, Inc. Oct 2015 - Jun 2016
    As an Assistant Account Manager, I was responsible for developing relations with prospective B2B client leads prior to assigning them to the appropriate Account Manager. I collected product inquiries, provided quotes, arranged freights, and submitted orders for 40-90 different accounts per day.Accomplishments: Within 9 months of my time at Starwest Botanicals I secured two of the company's top 10 valued clients which contributed to a higher end of year revenue projection for the company.
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Victoria D. Education Details

Frequently Asked Questions about Victoria D.

What company does Victoria D. work for?

Victoria D. works for Pierre Fabre Group

What is Victoria D.'s role at the current company?

Victoria D.'s current role is Skin Therapist; Acne Specialist; Virtual Esthetician • Accounts & Community Manager • Wellness Coach • UGC Creator | Helping people find solutions to meet their unique needs..

What schools did Victoria D. attend?

Victoria D. attended American River College.

Who are Victoria D.'s colleagues?

Victoria D.'s colleagues are Rawen Tello, Mahy Badr, Delphine Maini-Gastou, Alejandra Velázquez Rodríguez, Christophe Lauze, Isabel Duarte, Nesserine Benelhocine.

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