Victor David Rivera Ramirez Email & Phone Number

Purchase, New York, Us

Vevey, Ch

Cambridge, Cambridgeshire, Gb

Guadalajara, Jalisco, Mx

Pune, Maharashtra, In

Guadalajara, Jalisco, Mx

Implement ISMS directivesImplement continuous improvement initiativesManage the document control systemFollow-up with top management to the continuity of the ISMSLead multidisciplinary teams to carry out audits and monitoringFollow up with area managers on findings and improvement proposals that are available

Guadalajara, Jalisco, Mx

Coordinate the efforts of the Network Operations Control Center team to provide follow up, monitoring, coordination and assistance services in all situations that affect the operation of the company.

Guadalajara, Jalisco, Mx

Monitoring the operation of the center to proactive detect any abnormal behavior in calls flow or systems, and to react immediately in case of unexpected issues using the coordination as a tool with all parties.Monitor and oversee Beliveo’s network environment, IT infrastructure, as well to forecast maintenance and changes to secure service reliability.Minimize incidents impact with proactive actions, problem analysis and be the single point of contact for internal and external influencers.

Guadalajara, Jalisco, Mx

Train, develop and motivate a group of agents to maximize their performance and the potential of each of them, ensuring the quality of it and giving immediate feedback, depending on the vision of the company and the agent background.

Guadalajara, Jalisco, Mx

Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Guadalajara, Jalisco, Mx

Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Developing and maintaining web applications in order to improve communication, information and other requirements for different areas of the company.

Fracc Lomas De Providencia, Jalisco, Mx

Developing and maintaining web, mobile and database applications in order to improve communication, information and other requirements for different areas of the company.

Estudiante, Ingeniería En Seguridad Informática Y Redes

Estudios Universitarios - No Titulado, Ingeniería En Sistemas Computacionales