Vicki Combs Email & Phone Number

Tallahassee, Florida Area

Thought I was ready to retire. I was wrong. Looking to return to working with a team.

Tallahassee, Florida Area

Tracked the progress of the development teams constructing custom software for agency teams and statewide applications. Constructed testing criteria for applications; supervised test team, analyzed results and created maintenance tasks to correct issues found or improve processes that were deemed 'awkward' or non-responsive to requirements. Supervised customer care team; provided support via telephone and email directly to customers; prepared reports on customer contacts, problems, and results to present to my manager. Prepared task progress reports for my manager. Participated in special focus groups for software development standards and one on development tools. Mentored other developers on my team.

Project and section manager providing direct supervisory, administrative oversight and direction for project leads, DBAs, and programmers supporting computer application development and maintenance. Duties include staffing and development responsibilities for multiple web and desktop applications including touchscreen, mobile applications. Supervise direct reports including hiring, training, performance evaluations, and timesheet maintenance (familiar with DOT and DOH time tracking systems). Perform cost benefit analysis and “what if” scenario budgeting. Coordinate and direct information technology activities, projects, and initiatives with project leads and system managers to ensure consistency in planning and implementation strategies. Document team progress per project, produce quarterly reports, and provide monthly statistics on change management and Help Desk tasks. Assured project tasks were completed and tested for delivery. Work with the Division’s Director of IT on strategic planning, software upgrades and vertical integration of sections and bureaus. Communicate with section managers, County Health Directors and staff to ensure the levels of service offered by our software applications are meeting customer expectations and service agreements. Collaborated with EH Directors across the state and central office section managers to create a centralized priority list of enhancements for the core application. Coordinated meetings with different sections and bureaus to prepare requirements and plans for software applications. Participated in workgroups to provide solutions to automation issues. Microsoft Project, Visio, Balsamiq, PowerPoint, and Word used to plan and document all stages of IT projects.Participate in the development of and compliance with standards, policies, and procedures for information technology for our Division. Disseminate information to staff concerning DOH and state procedures. SEE RESUME FOR DETAILS.

Tallahassee

Led projects through all phases of the software development life cycle. Planned and assigned team tasks. Documented task completions using Microsoft Project. Created monthly reports on task progress using data from Rational ClearQuest, our change management system. Reviewed and refactored code with development team. Prepared test scripts and supervised unit and system testing. Planned production moves, supervised script updates and code promotions. Created and modified code using Visual Studio with Framework 4.0 and VB.Net with MS SQL Server for data maintenance. Used Visual SourceSafe and Team Foundation Server for code repository and Crystal Reports for parameterized reports. Led team meetings to design, troubleshoot, and review code creation and changes.

Tallahassee, Florida Area

Project lead for numerous .Net, Access and SharePoint projects. Projects were developed following Agile Design principles and the Office of Information Systems Project Delivery Methodology using test-driven development. Worked with customers to determine application requirements. Created Use Cases and business rules. Led JAD and Iterative review meetings with customers and team members. Prepared Project Schedules using Microsoft Project based on Agile Development Iterative style planning. Led team meetings. Refactored code. Mentored level 1 and 2 programmers. Designed static web pages and data-driven pages using .Net 2003 Framework 1.1.4 and Visual Studio 2005, VB.net with Framework 2.0. Migrated applications from Lotus Notes to .Net. Managed data schemas in Oracle 9.i and 10.g and prepared PL/SQL statements, procedures and packages. Prepared SQL statements for DB2 and Access applications. Modified Access application VBA code. Member of the BSSO Standards and Technologies Committee which is responsible for writing the standards, best practices and support documents for .Net, web applications and related development environments. Developed and presented training programs on refactoring, coding examples, etc.

Tallahassee, Florida, United States

Began as company librarian and office manager. Taught myself dBase programming and database structures to maintain and improve inhouse software. Performed coding functions for COBOL mainframe programs. Tapped to be programmer for project with State Library & Archives for a customized tracking system for the Archives. Became project lead after initial design was completed based on demonstrated programming and client communication skills. Designed, documented, programmed, tested and installed multiple customized software applications at sites across the U.S. and Canada. Became project leader for all network-based development throughout my time with MSD,