Vicki Dylan Email & Phone Number

Milwaukee, Wisconsin, United States

Menomonee Falls, WI

Responsible for assessing customer and employees’ needs for training and align training with the organization’s strategic goals. Research and implement training technologies, develop training programs that make the best use of available resources. Oversee the creation of online learning modules and other educational materials for employees and customers.

Developed web-based and classroom training program, reference material, tutorials, documentation and training materials for ERP system implementation.

Greater Milwaukee Area

Developed e-learning program for new Field employee system. Included tutorials, classroom and web-based courses, self-study e-learning classes, etc. Managed project rollout as system was implemented.

Milwaukee, WI

Managed team of training development professionals. Responsible for project to convert and improve 50+ paper-based training courses to CD/web, and develop revenue stream in the process. Responsible for overseeing both internal training/mentoring as well as customer-based training for ERP system.

Milwaukee, WI

Managed Training Department for Healthcare products. Coordinated 21 seminars each week around the country. Developed and maintained state-specific courses about health insurance products for use in training independent agents.