Vicki Nelson Email & Phone Number

Phoenix, Arizona Area

---- Senior Consulting Manager for MSSBTAMSS Business Transformation Advisory accelerates big change through leadership, governance and accountability in our services. MSSBTA services address digital strategy & roadmap development, solution requirements & vendor selection, organization change management, business process improvement, and complex program & project management. Portfolio and Project Management for state agency client. Responsible for managing the portfolio of high priority projects. Providing Leadership, Governance, and Accountability to ensure the projects are delivered on time, within budget and with high quality. Working with the Executive Team to deliver new and innovative products. Responsible for Engagement Management and Client Management. ---- Consulting Manager for MSSBTASenior Project Manager engaged on ERP planning and implementations with Oracle PeopleSoft applications for Human Capital Management, Financial Management, and Student Information Systems for a higher education client. Responsible for managing project plans, budgets, issues and risk logs, requests for changes, testing, weekly presentations to leadership team and coordinating project efforts between ERP teams. Provided coaching and mentoring to IT employees. Facilitated executive steering committee meetings. Implemented process improvements and release management process. Senior Project Manager on multiple complex development efforts for a world-class supplier of smart infrastructure solutions to water, gas, and electric utilities. Responsible for managing the project efforts between hardware, firmware, and software teams. Prepared and presented biweekly status updates to the Senior Vice President and Directors. Scrum Master for multiple development efforts using the Agile Scrum methodology. Introduced and mentored team members new to Agile. Facilitated Grooming sessions, Sprint Planning, Daily Standups, Sprint Reviews and Sprint Retrospective meetings.

Phoenix, Arizona Area

Project management for healthcare provider of DME, oxygen, and infusion. Responsible for the management and implementation of projects including business requirements, project plan, budget, resources, test plans and status updates. Defined & maintained the project methodology and project artifacts for the PMO. Project managed the upgrade of the TIMS order entry/billing system and imaging/document management solution (Kofax). Implemented a GIS software solution for centralized dispatch and vehicle routing optimization. Managed development of automated interface between order entry system (TIMS) and GIS system (Roadnet).

Phoenix, Arizona

Corporate Project Management Office - Managed projects for Health Insurance company including a multi-million dollar software implementation for Medicare Advantage company. Facilitated project working sessions between BCBSAZ, Banner Health Network & BCBSAZ Advantage. Presented status reports to the executive leadership team. Prepared and presented gate documentation to the Project Review Board at each gate of the project. Responsible for all aspects of project management including scope, schedules, resources, budgets, risks, issues and status reports. Worked with the Scrum Master to schedule development tasks into sprints for the agile team. Built successful relationships with project sponsors and team members.

Scottsdale, Arizona

Implemented projects for multi-level marketing company through all phases of the system development lifecycle (SDLC) using MS Project, AtTask, SharePoint and TFS (MS Team Foundation Services). Responsible for supervising resources, managing vendors, gathering requirements, application development, testing, and implementation. Support Project Manager for the Finance, Call Center, Business Services, and Warehouse Distribution departments. Successfully managed the Direct Sales Automation application development project, benefit of one-half million in cost savings and recovered sales. Managed development effort using MS Azure cloud technology. Led daily stand up meetings with development team. Directed the transition of payment processing from Retail Decisions to Cybersource to improve PCI compliance. Successfully managed several application development projects for the agent call center to improve their ability to increase sales and provide customer service. Implemented cost saving enhancements and revenue generating promotions. Implemented IT process improvements, project methodology, and AtTask project management tool. Introduced agile methodology and created bi-monthly sprints for the website development.

Scottsdale, Arizona

Senior Project Manager & Scrum Master - Managed multiple new implementation projects for specialty pharmacy programs through all phases of the system development lifecycle (SDLC) using MS Project, SharePoint, Jira, Agile and Scrum methodology. Responsible for supervising resources, timelines, requirements, development, testing, and implementation. Directed REMS application development projects using Agile methodology, over $1 million in resource costs, with high customer satisfaction. Worked with FDA regulations, HIPPA compliance, and auditing requirements. As Scrum Master worked closely with over 40 team members to accomplish these successful projects, resulting in McKesson becoming the leader for providing solutions to administer REMS programs for additional drug manufacturers. Organized development work into sprints and led daily scrum meetings. Successfully managed several application development projects for the 700 agent Call Center to improve their ability to provide excellent customer service and implemented cost savings enhancements, and revenue generating applications for the reimbursement services and patient assistance programs. Led new implementation project for hosted web development solutions enhancing reimbursement services for the doctor’s office for more timely and efficient access to benefit information. Managed Infrastructure Upgrade project to refresh 45 Unix Servers and upgrade to Oracle 10g which affected all applications and web servers. Required extensive coordination with numerous business units. Project was implemented successfully on time, within budget and with no impact to any of the call center applications or web applications.

Scottsdale, Arizona

Contract Sr. Project Manager for Unix Infrastructure Upgrade project to refresh 45 Unix Servers and upgrade to Oracle 10g which affected all applications and web servers. Required extensive coordination with numerous business units. Project was implemented successfully on time, within budget and with no impact to any of the call center applications or web applications.

Scottsdale, Arizona

Information Services Project Manager for the Finance, Accounting, and Development applications for a real estate/land development firm. Responsible for resource and budget management, accurate and timely documentation, testing, training, methodology adherence, and communication related to projects. Projects completed - FACTS - Financial and Construction Tracking System, EPM using MS Project Server and Sharepoint. Budget Management System, Payroll/HR, Enterprise Reporting, Purchasing & Inventory, and Infrastructure Integration.

Phoenix, Arizona

Managed staffing and performance of 32 System Analysts and Application Developers responsible for financial systems, data warehousing, reporting, records management, and eCommerce. Provided leadership for the Software Development Life Cycle Methodology. Key member of the leadership team which developed and managed a $60 million IT budget. Served as Project Manager for IS Office move to relocate 60 employees. Oversaw build-out and systems installations, completing project on time and within budget.

Phoenix, Arizona

Led a team of 5 Project Managers, 5 Database Administrators, and 3 Quality Assurance Analysts engaged in financial, homebuilding, and ecommerce projects. Responsible for hiring/staffing, employee development, budgeting/planning, and team building. Oversaw adherence to project methodology and standardized processes, Ensured resources were available to meet commitments and provide excellent service. Grew QA team from 3 to 7 analysts. Investigated and Implemented QA testing tools from Mercury Interactive.

Responsible for the Business Systems Support for all software applications which included day to day support and enhancement projects. Assisted in developing the 4d Project Methodology and identifying best practices. Lead the effort on 58 merger transition items.

Phoenix, Arizona

Delivered projects on-time and within budget for the Imaging & Document Management(FileNet), Online Mortgage, Accounting Standardization, Mobilelinx, Laser Checks, Payroll Time Tracking, HRIS, Employee Benefits, and Timberline special projects. Led the Business System Support Team, which performed enhancements and problem resolution.

Phoenix, Arizona

Application development, analysis, design, and system testing for JD Edwards, Webblinx, Payroll/HR, Intranet, FileNET, and Y2K projects.

Bismarck, North Dakota

Project management, time estimates, project planning, system analysis, database design, application development, and system testing. Mentored the entire IT development staff on the SYNON case tool and the AS/400 platform. Lead role on the utility customer billing system which was internally developed using the SYNON case tool.

Bismarck, North Dakota

Project management, systems analysis, application design, application development, database design, system testing, time estimates, project plans, system documentation, assist/train other developers, technical administration duties of the AS/400 security, AS/400 system, SYNON database, and Unix EDI. Led ERP implementation of JD Edwards software solution including HRIS.

Bismarck, North Dakota

New development and maintenance programming for the Payroll/HR and various applications in COBOL on a Honeywell-Bull mainframe.