Vicki Rogers Email & Phone Number

Omaha, Ne, Us

Omaha Metropolitan Area

Recruited back to company.

Omaha Metropolitan Area

• Consistent top 3 associate in validating more than 700 job postings/week leveraging LinkedIn platform tools to investigate job fraud/scams, collecting candidate data, mitigating inappropriate/harmful content or online bullying/harassment. (Target is 480/week)• Successfully maintain 100% average on productivity and quality goals. (Target is 95%)• Troubleshoot with strong attention to detail to country locations, IP addresses, email domains to understand validity of activity on the LinkedIn platform.• Research fraud trends on other social media platforms to remain current on what may cross over to the LinkedIn platform.

Omaha Metropolitan Area

• Recruited back to the company as one of a select group picked to establish the new ChampVA claims processing department focused on serving Veterans Administration healthcare claims.• Ranked #1 out of 23 claims processors since the inception of the ChampVA department in February 2019 through October 2021, maintaining an average productivity rate of 45 claims per hour coupled with a QA rate of 98.8%. (Target was 15 claims per hour with a QA rate of 96.5%) • Ranked #1 out of 156 processors company-wide in production for Quarter 1 of 2021. • One of 5 associates in the organization of over 600 employees to receive a Performance Award for Quarter 1 of 2021.

Greater Denver Area

• Created 6 figure quotes for interior designers from our offerings of various furniture and décor items with sample fabric and color swatches within 24 hours. • Studied and memorized nine different product lines, serving as the main point of contact for all customer inquiries.• Delivered exceptional customer service skills to attract and maintain close relationships with high-value customers. • Oversaw the schedule of showroom and company events. • Responsible for the inventory management of showroom samples, demos, and finish library. • Managed all project logs, sales reporting/tracking, bookkeeping, and commission reconciliation.

Greater Omaha Area

• Ranked #2 out of 150 employees for the number of claims processed per hour by my second month in the role. • After 3 months in the role, began to train 8 new employees per month on Claims Processing process and procedures. • Audited medical claims and resolved all errors or missing data in accordance with company policy to facilitate prompt payments.

Omaha, Nebraska

• Assessed & fulfilled owner’s needs and requirements by formulating a daily action plan to support their luxury clothing boutique as well as their personal commitments. • Managed all logistics related to managing trunk shows and special events, such as travel arrangements, pulling and prepping items for delivery. • Delivered sales analysis in targeted markets to identify potential business prospects. • Prepared documents for tax accountability, business/personal billing, and business pursuits.

Omaha, Nebraska

• Leveraged Point of Sale Software to manage online ticket inventory, quote ticket prices, process orders, and ensure on-time delivery of tickets. • Provided exceptional customer service by offering detailed knowledge of sporting events, concerts, and shows. • Built and maintained strong client relationships to encourage repeat business and develop new business opportunities.• Researched current market trends and demand to determine competitive ticket pricing. • Created a more efficient filing system for the office, increasing time efficiency by reducing administrative work.

Omaha, Nebraska

• Used Flight Operations Software to provide quotes, schedule flights, and manage aircraft and crew. • Optimized flight schedule to maintain profit margins and efficiency goals. • Actively promoted and sold empty legs and transient aircraft availability to maximize profits. • Worked with individual bases to provide options, solutions, and the highest level of customer service. • Resolved any mechanical issues and last-minute flights in a timely and efficient manner. • Researched and targeted wholesale communities to create, build, and maintain relationships.

Kansas City Metropolitan Area

• Managed over $5 million in consulting projects on airports across the country. • Conducted comprehensive research and implemented findings into detailed technical reports. • Monitored and analyzed market trends to prepare annual forecasts. • Created conceptual and financial plans for recommended improvements to both airside and landside. • Responsible for overseeing the creation of exhibits to supplement reports. • Maintained timelines, milestones, and product deliverables while complying with industry standards. • Presented summary of reports to the Federal Aviation Administration, airport sponsors, and the public.