Vicki Sharp Email & Phone Number

Greensboro, Nc, Us

Determine customer credit worthiness, including detailed financial statement analysis, ensure timely payments and minimal write-off's, call customers,resolving discrepancies with the aid of customer service, logistics and marketing, working with attorney's and bankruptcy proceedings. Personally know the Remington customers, as well as being familiar with marketing programs, order processing, maintaining relationships with Sales, marketing and customer care. Supervises four Analysts. Makes customer visits and attends the Sales show each year. Responsible for International Credit, working with customer service, freight forwarders and responsible for the Letter of Credit process from start to finish.

Supervised the Merchandising Staff including seven staff associates. Relocated group from Kannapolis to Eden, NC. Developed a Customer Service Dept. for 65 retail stores to include an effective advertising plan which included newspapers, radio and signage. Acted a buyer for all bedding products for the 65 retail stores.

Managed the Credit/Collections Dept, Billing Dept. and Accounts Payable Dept, which included sixteen employees. Reduced days sales outstanding from 48 to 28 (15 day terms), developed system to handle customer deductions, implemented procedures which enabled company to bill and mail invoices within one day of flight, implemented duplicate payment system, coordinated cash management function with Controller.

Eden, Nc

Responsible for directing the corporate bad debt department, the resolution of unauthorize advertising deductions, collection of the continuity programs, collection of the master note financing program and cashier position for the general office. Frequently traveled on customer collection visits. Supervised four Account Analysts. Accomplishments included: Reduced bad debts by 40%, Reduced unauthorized advertising claims by over $3MM,Chairperson on the Quality Improvement Team for Finance and Acctg.