Vickie Perez

Vickie Perez Email and Phone Number

Licensed Insurance Agent - reshop and retention specialist @ The Prescott Agency - Goosehead Insurance
Texas, United States
Vickie Perez's Location
Dallas-Fort Worth Metroplex, United States
About Vickie Perez

Friendly and outgoing professional.

Vickie Perez's Current Company Details
The Prescott Agency - Goosehead Insurance

The Prescott Agency - Goosehead Insurance

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Licensed Insurance Agent - reshop and retention specialist
Texas, United States
Vickie Perez Work Experience Details
  • The Prescott Agency - Goosehead Insurance
    Licensed Insurance Agent - Reshop And Retention Specialist
    The Prescott Agency - Goosehead Insurance
    Texas, United States
  • Rvp Services Llc
    Co-Owner / Handywoman / Housekeeper
    Rvp Services Llc Nov 2022 - Present
    Joshua, Texas, United States
    Basic bookkeeping, scheduling cleaning and construction jobs, overseeing timely completion and customer satisfaction of home renovations, repairs, and cleaning.
  • Work At Home Solutions - Arise Virtual Partner
    Customer Service / Sales / Technical Support
    Work At Home Solutions - Arise Virtual Partner Sep 2015 - Nov 2022
    Joshua, Texas, United States
    -Provided technical support to customers for financial/budget app, managing multiple chats and navigating multiple computer programs.-Provided Tier 2 chat support to agents, helping with difficult situations and escalated customers.-Provided support to customers via telephone and chat.-Assist customers in setting up and managing accounts, and purchasing new devices. (Cell phones etc.)-Assist customers in making and managing reservations. (Cruise vacations)-Assist customers… Show more -Provided technical support to customers for financial/budget app, managing multiple chats and navigating multiple computer programs.-Provided Tier 2 chat support to agents, helping with difficult situations and escalated customers.-Provided support to customers via telephone and chat.-Assist customers in setting up and managing accounts, and purchasing new devices. (Cell phones etc.)-Assist customers in making and managing reservations. (Cruise vacations)-Assist customers through chat with purchasing cell phones, computers and other related devices and products. -Provided roadside assistance by determining customer needs, pinpointing location, and dispatching assistance to the customer promptly.-Documented customer interactions meticulously to ensure accurate records and follow-ups.-Resolved customer issues efficiently by implementing effective problem-solving strategies.-Communicated effectively with diverse audiences to foster understanding and build relationships.-Provided clear and concise product information to assist customers in making informed decisions.-Maintained high levels of customer satisfaction through proactive engagement and support. Show less
  • Huddle House, Inc.
    Server/Watiress/Cashier
    Huddle House, Inc. Aug 2018 - Nov 2018
    Joshua, Tx
  • Self Employed
    Childcare Provider
    Self Employed Apr 2015 - Sep 2015
    Joshua, Tx
  • Diamondback Industries
    Production Worker
    Diamondback Industries Jul 2010 - Mar 2015
    Crowley, Tx
    Production- made oil/gas Industry products.Pack out- assure product weight, create labels, label products, package products, and prepare for shipment.
  • Various Temporary Jobs
    Various Temporary Assignments
    Various Temporary Jobs Aug 2007 - Jun 2010
    Joshua, Tx
    Medical front officeMedical billing and coding vocational schoolDispatchServer/ Waitress/Cashier
  • First Convenience Bank
    Personal Banker/Teller
    First Convenience Bank Jul 2006 - Aug 2007
    Crowley, Tx
    Prospect and open bank accounts. Promote bank services. Process customer transactions.
  • Omni American Bank
    File Clerk
    Omni American Bank Dec 2005 - Jul 2006
    Ft. Worth, Tx
    Answer phones, filing, data entry, scanning/imaging.

Vickie Perez Skills

Customer Service Sales Cash Handling Professional Phone Skills Data Entry Banking Front Office Dispatching Waiting Tables Filing

Vickie Perez Education Details

  • Concord Career Institute
    Concord Career Institute
    Insurance Coding And Billing

Frequently Asked Questions about Vickie Perez

What company does Vickie Perez work for?

Vickie Perez works for The Prescott Agency - Goosehead Insurance

What is Vickie Perez's role at the current company?

Vickie Perez's current role is Licensed Insurance Agent - reshop and retention specialist.

What schools did Vickie Perez attend?

Vickie Perez attended Concord Career Institute.

What skills is Vickie Perez known for?

Vickie Perez has skills like Customer Service, Sales, Cash Handling, Professional Phone Skills, Data Entry, Banking, Front Office, Dispatching, Waiting Tables, Filing.

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