Client Services Manager/Sr Recruiter And Hr Consultant
(Quantum Resources, 8 years and Kelly Scientific, one year)One of the world’s largest pharmaceutical and over the counter consumer healthcare companies in the world bringing heath care products and resources, medication information and patient education to consumers and heath care professionals.Client Services/Relationship Manager, Sr. Corporate Recruiter and HR Consultant As onsite Client Services Manager, managed 60-70+ contract employee and $2.5 million book of business. As HR Consultant, reduced recruiting fees paid to outside vendors by more than $100k a year. All skills of employees were recruited; engineers, business and finance IT, supply chain/logistics, customer service from “cradle to grave”.•Grew contract staffing business from $250K in first year to $2.5 million plus by end of third year•Instrumental in the relocation success of a research lab relocation from NJ to VA without interruption to product deliverables in a time critical environment•Successfully instituted an on boarding process and “buddy system” resulting in talent retention of 98% for contract staff and reducing by more than 15% direct hire turnover.•Creation of QA surveys for client groups, benefit fairs, lunch and learn programs increasing client and employee satisfaction and morale•Promoted first ever recruiting committee for research scientists reducing time to hire by 50%•Developed, recruited and administered Summer intern and Coop program