Vicki Wallace Email & Phone Number

Downingtown, Pa, Us

Holland, Pa

• Spearheaded the launch of a pioneering catering sales initiative, achieving an increase in market penetration within six months by securing 16 new and 5 repeat customers through strategic relationship development. • Executed innovative sales pitches and branding strategies, enhancing Smoothie King's visibility in the competitive Philadelphia & Southern New Jersey markets, directly contributing growth in brand recognition. • Utilized data analytics to refine marketing approaches and sales tactics, resulting in revenue growth from catering sales, underscoring a strong proficiency in leveraging data to drive business outcomes.

West Chester, Pennsylvania, United States

• Orchestrated the strategic development and operations of three Smoothie King franchises, achieving significant improvements in sales and profitability, as evidenced by a sustained revenue growth from catering sales. • Led comprehensive budget management and accounting functions, driving cost-efficiency and financial stability across all franchises. • Championed HR functions, including talent acquisition and team development, enhancing team performance and operational efficiency by implementing targeted training programs.

Exton, Pa

• Led the strategic oversight of ten restaurants, enhancing operational efficiency and profitability through comprehensive staff development, inventory control, and supply chain management. • Implemented data-driven strategies to standardize restaurant and management practices, achieving a significant increase in customer base by fostering strong community ties and partnerships. • Spearheaded initiatives to strengthen relationships, driving brand loyalty and community engagement, as well as an increase in repeat customer visits.

West Chester, Pennsylvania, United States

• Led the strategic planning and execution of operations for a high-end custom remodeling company, ensuring all kitchen and remodeling jobs were profitable and within budget, as evidenced by successful project completions.• Coordinated with vendors and designers, employing cost accounting and analysis to optimize resource allocation and cost-efficiency, thereby enhancing operational profitability.• Managed accounts receivable operations, securing timely payments and maintaining financial stability through meticulous oversight and customer engagement.

Stanton, Delaware, United States

• Spearheaded the implementation of the Stratton Warren system across Delaware Park and two other entities, boosting operational efficiency and showcasing adeptness in strategic system integration.• Employed data analytics to refine inventory levels and procurement strategies, helping to reduce excess inventory, demonstrating proficiency in data-driven decision-making.• Orchestrated comprehensive training programs for the food & beverage analyst and warehouse staff, elevating team productivity and operational standards. Highlighting leadership in team development and process optimization