- Line managing a Learning & Development Coordinator - Organising technical training for 850 employees, including designing a training needs analysis process for the entire organisation - Preparing budget and recommendation proposals for the Chief of People & Board/Executive Team - Managing learning and development strategic projects and change management initiatives

- Managing over 200 accountancy trainees across 8 offices- Facilitating and organising trainee induction for 60 new starters- Maintaining professional relationships with key stakeholders within the business- Managing the apprenticeship levy account- Organising technical training for all employees- Managing and updating Kallidus (learning management system)

- Managing over 150 apprentices across 6 sites in Plymouth- Leading L&D coordinator team, prioritising and allocating daily tasks- Completing regular performance reviews for apprentices and coordinator team- Supporting apprentices during their apprenticeship, academically and with welfare- Conducting investigations and chairing disciplinary meetings for apprentices- Minute taking during team meetings- Engaging with prospective apprentices at recruitment events and school visits- Recruiting, interviewing and onboarding new apprentices and staff members- Developing and implementing a learning management system for apprenticeship recruitment- Managing and reporting on the apprenticeship levy to the Head of L&D- Coaching and mentoring apprentices and new members of the L&D team- Maintaining professional relationships with a variety of training providers and internal stakeholders such as heads of departments and factory managers- Attending monthly meetings with apprenticeship training providers to ensure our expectations and levels of quality are being delivered to the apprentices- Completed management development programme this included training courses on the following: performance management, appraisals, managing fairly, managing people and managing productivity

- Managing training needs on behalf of the largest industrial manufacturing company in Europe - Receiving training bookings by email and telephone, using Microsoft Excel to manage training bookings- Researching training courses, checking availability for delegates, liaising with external suppliers to book training courses- Updating online training portal with delegates course details- Sending purchase orders by email, checking and approving invoices- Consistently achieving KPIs set by the business

- Liaising with customers within the construction industry by email and telephone to coordinate the return of hire equipment- Processing hire contracts, administration of costs, updating databases and general office filing

- Booking conference, events and dinner parties for university staff and alumni onto KX booking system- Working alongside the functions manager to coordinate the delivery of catering within the university - Managing the functions diary to ensure that all functions were set up and catered for accurately- Working as part of a team and supervising staff to serve food and drink for large university events- Ensured that there was adequate staffing for each event and new staff members were familiar with working procedures- Completing administrative tasks, producing menus, door signs, and reserving car park spaces- Responding to customer enquiries by telephone and face to face