Energetic and enthusiastic, degree and MCIPD qualified senior HR professional. Proven experience and leadership in transforming the HR service to become business focused. Specialism’s include recruitment, resourcing and change management.
Southwest Ambulance Service Trust
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Head Of People OperationsSouthwest Ambulance Service Trust May 2015 - PresentSouth WestSenior Leadership Team member with strategic portfolio responsibilities for resourcing, organisational development, and leadership. Including transactional recruitment and payroll services, talent, succession planning and resourcing and training plans.
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Corporate Hr Business PartnerPublic Sector Apr 2012 - May 2015Strategic portfolio responsibilities for resourcing, organisational development, leadership and relations, reporting to Heads of HR and HR Director. Managing the service delivery of transactional resourcing and recruitment services provided by joint venture company.Achievements • Designed and developed a leadership toolkit and practice for managers leading change in all our business units. This toolkit up skilled all managers and increased their leadership capability during times of change. • Redesigned recruitment services to ensure a faster fill rate by 50%, improved customer experience and reduced agency spend.• Managing the employee relations issues arising from organisational change resulting in over 1200 people experiencing a change in their role, location, working patterns. Successful completion will result in more people being available when our customers need them most.• Led and drove practice to achieve Investors in People Gold.
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Hr Planning ManagerPublic Sector Jul 2006 - Apr 2012Responsible for strategic human resource planning activities and vacancy management.Achievements • Implemented a change in restructuring practices which saw the increase in compulsory redundancy but improved redeployment and skills matching for staff at risk. This ensured the right staff were retained at the right time but within the best role for them and the organisation. Over 200 people left the organisation and 200 were re skilled. • Designed and consulted upon a new appraisal scheme which streamlined and automated the process, linking objectives to business needs. Resulting in increased engagement in the appraisal process and higher completion rates. • Transformed management reporting procedures and processes to enable improved resource planning. This enables the force to plan 3-5 years ahead for senior posts, identify talent, run appropriate promotional boards and efficiently succession plan. • Transformed the apprenticeship programme, which improved the development and retention of talent within the organisation, and reduced training costs which resulted in a greater return on investment. • Successful implemented the National Promotion processes, which resulted in greater ability to manage candidates going through promotion processes and meet vacancies, and became a “best practice” leader.• Merged teams across organisations to form new joint venture company, resulting in greater capacity and expertise within the organisation.
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Senior Hr Planning OfficerPublic Sector Oct 2005 - Jul 2006Achievements • Re-designed processes for medical redeployment, resulting in a reduced number of ill health retirements, and increased number of staff on the “front line”.• Improved processes for lateral development of staff, leading to more flexible use of resources, to ensure right people, right place, right time, and enhanced career development for staff.• Developed succession planning processes, which supported the organisational ability to identify talented individuals to fill more senior leadership positions.• Re-designed promotion policy, leading to a faster application process, to improve the candidate experience and reduce administration costs. • Enhanced processes for the secondment of staff to other organisations, resulting in increased engagement with staff on secondment, and improved workforce planning processes.• Contributed to the design of HR Business Scorecard to ensure performance measures for HR Planning were appropriate and relevant to contribute to the overall policing plan.
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Staff Development OfficerPublic Sector Jun 2004 - Oct 2005Achievements• Improved career counselling process, which increased employees ability to assess their own development needs, and shape a career development plan. • Led an audit of the appraisal processes, the findings from which I developed improved support and guidance for managers and staff to increase engagement in the process, and ensure the process supported managers to tackle poor performance. • Improved specific recruitment processes, to enhance the candidate experience, speed up time to hire rates, and promote the organisation as an employer of choice.
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Assistant Personnel OfficerPublic Sector Mar 2004 - Jun 2004Achievements • Improved processes for sickness absence monitoring, leading to greater Line Manager responsibility for the management of sickness, thus reducing the requirement for HR capability in the process.
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Assistant Staff Development OfficerPublic Sector Jul 2003 - Mar 2004Achievements • Improved provision of statistics in relation promotion processes, which improved the organisations ability to report on information in relation to underrepresented groups, identify trends and compare year on year information. • Supported the introduction of competency based job descriptions, which enhanced recruitment and grading processes.
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Personnel AssistantPublic Sector Oct 2002 - Jul 2003Achievements • Streamlined processes for recording candidate information, leading to greater accessibility of information with the team and ability to respond quicker to customer queries.
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Acting Assistant Personnel Officer, Recruitment TeamPublic Sector Jul 2001 - Sep 2002Achievements• Managed recruitment assessment centre to ensure the maximum number of candidates were assessed each day, to ensure the maximum return on investment in terms of assessor time and location hire. • Implemented national changes to recruitment processes.
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Personnel Assistant, Recruitment TeamPublic Sector Aug 2000 - Jul 2001Achievements • Trained role actor/assessor for recruitment assessment centre• Trained competency application form sifter
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Call Centre OperatorTelecom Potential Clevedon Jun 1999 - Aug 2000Achievements • Excellent customer feedback • Monthly call targets achieved.
Vicky Evans Skills
Vicky Evans Education Details
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Postgraduate Diploma In Human Resource Management
Frequently Asked Questions about Vicky Evans
What company does Vicky Evans work for?
Vicky Evans works for Southwest Ambulance Service Trust
What is Vicky Evans's role at the current company?
Vicky Evans's current role is Head of People Operations.
What schools did Vicky Evans attend?
Vicky Evans attended University Of The West Of England, University Of The West Of England.
What skills is Vicky Evans known for?
Vicky Evans has skills like Human Resources, Employee Engagement, Policy, Change Management, Personnel Management, Management Development, Talent Management, Internal Resourcing, Recruitments, Organizational Development, Management.
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Vicky Evans
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1falcontec.co.uk
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Vicky Evans
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