Vicky P. Email & Phone Number

Toronto, ON, CA

· Develop and improve administrative support systems· Manage clinical billing and documents

· Conducted audiometric testing on clients (4+) under CASLPO certified Audiologists for ENT doctors· Otoscopy, tympanometry and reflexes, DPOAEs, conventional and play audiometry· Trained and supported new staff; created training materials

Speech Auditory Feedback & Evoked Responses Lab

Mississauga, Ontario, Canada

·Communication and Writing Aids Services (CWAS) department under supervision of CDAs and SLPs·Trained clients with complex communication needs and families to use assistive technology devices for augmentative and alternative communication (AAC), as well as how to program devices ·Programmed devices specific to client needs (NuVoice and ChatEditor)·Created.

• Provide support to staff and participants to promote inclusive environment
• Review and discuss participant behaviors with appropriate staff
• Performed administrative tasks to support program
• Assisted in running program, preparation of activities and delivery of special activities

• Assisted in hosting birthday parties—prepared food platters, clean-up and set-up of party themes
• Supervised children to ensure safety and enjoyment of gymnasium use
• Hosted fun and interactive party activities with enthusiasm—slime making, art activities, glow-in-the dark dance parties
• Adhered to all child check-in and check-out procedures, taking seriously the responsibility of caring for children
• Consistently provided exemplary customer service

• Worked alongside integration counsellor and camp staff to promote inclusion in program
• Collaborated with camp counsellors about strategies in behavior management
• Communicated with families on a daily basis about children’s day; relaying any behavior concerns or challenges to parents and/or child care supervisors
• Support children, staff and/or families in having a positive camp experience

• Engaged with guests to maintain optimal service of attraction’s standards.
• Trained in radio communication with all departments in the case of high-risk situations and daily maintenance of the Aquarium.
• Answered emails and phone calls regarding guest inquiries or concerns about the attraction, as well as taking lead in guest recovery that arise.

• Participated in training for staff members and parents about working with children with special needs
• Learned about applying appropriate strategies to support children in their learning in different settings—Followed “Every Child Belongs” model
• Documented visit reports to children’s files to provide information to parents and educators
• Researched and created a range of communication tools for children (i.e. visuals, PECS, activities)

• Ensured safety of all guests while maintaining the park’s high standards of service.
• Managed opening and closing procedures for water park while ensuring coordinating with different rides attractions, and departments.
• Tracked legal documentation of daily actions and administrative tasks.

Audiology

Activities and Societies: Student Council: Memorabilia

Postgraduate Degree, Communicative Disorders Assistant

Bachelor Of Arts - Ba, Early Childhood Education And Teaching